Overview
Lakeside Rehabilitation and Care Center, located in Lubbock, Texas, offers a range of services including skilled nursing, short-term rehabilitation, long-term care, and memory care. The facility emphasizes compassionate, personalized support available 24/7, aiming to enhance resident well-being and quality of life through excellent clinical care and a “people first” approach.
Services & Support
The center provides a variety of services tailored to meet the needs of its residents. This includes skilled nursing care, rehabilitation services for physical, occupational, and speech therapy, as well as specialized memory care. Residents receive support in a nurturing environment designed to promote their overall well-being.
Care Approach & Staff
Lakeside Rehabilitation and Care Center is noted for its caring staff and supportive management. Many reviews highlight the friendliness and helpfulness of the team, with some families expressing gratitude for the compassion shown to their loved ones during rehabilitation. However, there are also concerns regarding staff shortages and instances of disrespectful behavior towards residents, which have been reported by some families.
Who They Serve
The center caters to individuals requiring various levels of care, including those in need of short-term rehabilitation after surgery or illness, long-term care for chronic conditions, and specialized memory care for residents with cognitive impairments.
Dining & Activities
The facility offers dining services and a variety of activities aimed at engaging residents. Many reviews mention that residents appear happy and actively participate in the scheduled activities, contributing to a positive atmosphere within the center.
Room for Improvement
There have been multiple reviews expressing dissatisfaction with the care provided, including allegations of neglect and poor treatment of residents. Some families have reported experiences that raise concerns about the facility’s cleanliness and staff responsiveness to resident needs. These issues indicate areas that require attention for improvement.
Summary
Lakeside Rehabilitation and Care Center presents a mixed picture. While many families appreciate the compassionate care and supportive environment, there are significant concerns regarding staffing and treatment of residents that potential clients should consider. Families are encouraged to thoroughly evaluate their options and visit the facility to assess its suitability for their loved ones.
