Overview
Visiting Angels, located in Lubbock, Texas, offers compassionate and personalized in-home care services designed to meet the unique needs of seniors and aging communities. Their mission focuses on empowering seniors to maintain their independence, dignity, and quality of life while receiving the necessary support in the comfort of their own homes.
Services & Support
Visiting Angels provides a range of services tailored to the individual needs of seniors. These include medication reminders, meal preparation, 24-hour home care, fall prevention programs, end-of-life care, social care, and respite care. Their approach emphasizes personalized care, ensuring that each client receives the support they require to thrive at home.
Care Approach & Staff
The caregivers at Visiting Angels are frequently described as compassionate, kind-hearted, and dedicated. Families have noted that the caregivers often feel like family members, providing not only care but also companionship. The staff is committed to ensuring that clients are happy and well-cared for, with many families expressing peace of mind knowing their loved ones are in capable hands.
Who They Serve
Visiting Angels primarily serves seniors and aging communities, providing support that allows them to live independently at home. They cater to various needs, ensuring that each client receives the appropriate level of care.
Service Area
Visiting Angels serves Lubbock and surrounding areas, including Lynn, Crosby, Floyd, Garza, Hale, Hockley, and Lamb Counties in Texas.
What Families Say
Families have shared positive experiences with Visiting Angels, highlighting the exceptional care provided by the staff. Many reviews commend the responsiveness and understanding of the team, as well as the warmth and professionalism of the caregivers. Some families expressed disappointment regarding management decisions related to service availability during the COVID-19 pandemic, which affected their experience. Despite this, the caregivers themselves received high praise for their dedication and quality of care.
Room for Improvement
Some families have noted challenges with consistency in caregiver assignments and last-minute cancellations. A few reviews mentioned that communication with management could be improved, particularly regarding service continuity during health-related issues.
Summary
Visiting Angels in Lubbock, Texas, is dedicated to providing personalized in-home care that allows seniors to maintain their independence. With a compassionate team of caregivers, they focus on meeting the unique needs of each client. While families have expressed overall satisfaction with the care received, there are areas for improvement regarding management communication and consistency of service.
