Overview
Pine Tree Lodge Nursing Center, located in Longview, Texas, is a skilled nursing facility that offers a range of services including rehabilitation and respite care. The center aims to provide quality care tailored to the unique needs of its residents, ensuring a supportive and home-like environment.
Services & Support
The facility provides comprehensive skilled nursing care, including physical, occupational, and speech therapy. Residents can also benefit from social worker support to help navigate their care plans and assist families during transitions. The center emphasizes a personalized approach, focusing on the individual needs of each resident.
Care Approach & Staff
Pine Tree Lodge prides itself on having a dedicated team that strives to create a caring atmosphere for residents. Many reviews highlight the compassion and professionalism of the staff, although some families have expressed concerns regarding communication and staff responsiveness. There are mentions of a clean facility, which contributes to a positive living environment.
Dining & Activities
While the facility offers nutritious meals prepared by culinary experts, some residents have reported dissatisfaction with the food variety and quality. Activities are designed to promote an active lifestyle, and the staff aims to keep residents connected with their loved ones through various engagement opportunities.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones receive and commend the facility’s cleanliness and supportive environment, others have raised serious concerns about communication issues and the quality of care. Instances of delayed responses to medical needs and medication management have been noted, leading to dissatisfaction among some families.
Room for Improvement
Several reviews indicate that communication between staff and families could be enhanced, particularly regarding the transfer of medical records and responsiveness to concerns. Additionally, there are calls for better management of medication and more consistent personal care for residents.
Summary
Pine Tree Lodge Nursing Center offers a range of services aimed at providing quality care to its residents in Longview, Texas. While many families appreciate the compassionate staff and clean environment, there are notable concerns regarding communication and care management. Prospective residents and their families are encouraged to conduct thorough research and consider both positive and negative feedback when making decisions about care.
