Overview
Visiting Angels, located in Longview, Texas, is a trusted in-home care provider dedicated to helping clients age in place. They offer a range of flexible scheduling options, including 24-hour care and specialized dementia care, ensuring that clients receive the support they need without being locked into a contract. The agency prides itself on its highly trained staff of caregivers and is available to respond to client needs around the clock.
Services & Support
Visiting Angels provides a variety of services tailored to the individual needs of seniors and those with disabilities. Their offerings include 24-hour home care, respite care, and specialized dementia care. The agency emphasizes personalized care, ensuring that each client is matched with a caregiver who understands their specific preferences and requirements. This approach aims to enhance the quality of life for clients while providing peace of mind for their families.
Care Approach & Staff
The staff at Visiting Angels is frequently described as compassionate, understanding, and dedicated. Caregivers are noted for their attentiveness and professionalism, often going above and beyond to ensure that clients receive the best possible care. Families appreciate the reliability and responsiveness of the team, which contributes to a supportive environment for both clients and their loved ones. The agency fosters a collaborative atmosphere where caregivers and management work closely to address any concerns or needs that arise.
Who They Serve
Visiting Angels serves seniors and individuals with disabilities in Longview and surrounding communities, including Overton, Kilgore, Gladewater, Marshall, and Hallsville. Their services are designed to help clients maintain their independence and comfort in their own homes, addressing a wide range of care needs.
What Families Say
Families have expressed high satisfaction with the care provided by Visiting Angels. Many have highlighted the kindness and professionalism of the caregivers, particularly noting individuals who have made a significant positive impact on their loved ones’ lives. The agency’s flexibility and understanding, especially during challenging times, have also been appreciated by families navigating health issues. Overall, the positive feedback reflects a strong commitment to quality care and client satisfaction.
Room for Improvement
While many families have had positive experiences with the agency, there have been some mixed reviews regarding the working environment for staff. A few individuals have noted challenges in their experiences within the company, suggesting that there may be areas for improvement in staff support and management practices.
Summary
Visiting Angels in Longview, Texas, is a reputable provider of in-home care services, known for its compassionate and dedicated team. With a focus on personalized care and flexibility, they serve a diverse clientele, helping seniors and individuals with disabilities live comfortably at home. While there are areas for potential improvement in staff experiences, the overall feedback from families highlights a strong commitment to quality care and support.
