Overview
Healing Hearts Homecare, located in Longview, Texas, provides non-medical home care services designed to support individuals facing disabilities, injuries, mobility challenges, or illnesses. The agency employs a team of highly trained staff members, including registered nurses, licensed vocational nurses, and social workers, who are committed to delivering quality care in the comfort of clients’ homes, assisted living facilities, and skilled nursing facilities.
Services & Support
Healing Hearts Homecare offers a range of services tailored to meet individual needs, including personal care support and case management. Their caregivers are dedicated to ensuring clients receive the assistance they require to maintain their health and comfort. Families have noted the agency’s focus on providing personalized care, which has been a significant factor in helping them navigate challenging times.
Care Approach & Staff
The staff at Healing Hearts Homecare is recognized for their professionalism and dedication. Families have expressed appreciation for the care provided by their caregivers, highlighting their friendly and compassionate approach. Many reviewers mentioned specific staff members who made a positive impact, emphasizing the importance of building trusting relationships between caregivers and clients. The agency’s management is also actively involved, ensuring that caregivers are well-matched with clients to foster a supportive environment.
Who They Serve
Healing Hearts Homecare serves a diverse clientele, including veterans and individuals with various health challenges. Families have noted the agency’s commitment to advocating for veterans, ensuring they receive the care and support they need. The agency’s approach is centered around understanding and addressing the unique needs of each client.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Healing Hearts Homecare. Many have described the agency as a “godsend,” praising the caregivers for their kindness, professionalism, and ability to provide peace of mind during stressful times. Clients appreciate the consistent check-ins and the genuine concern shown by the staff. One family noted the significant improvement in their loved one’s well-being due to the attentive care provided.
Room for Improvement
While many families have had positive experiences, a few reviewers mentioned the desire for more timely communication regarding scheduling changes. Addressing this could enhance the overall experience for clients and their families.
Summary
Healing Hearts Homecare has established itself as a reliable provider of non-medical home care services in Longview, Texas. With a dedicated team of caregivers and a strong focus on personalized care, the agency has made a positive impact on the lives of many families. Their commitment to understanding and meeting the unique needs of clients, combined with a supportive approach, has earned them high praise from those they serve.
