Overview
Regent Care Center of Laredo, located in Laredo, Texas, is a 186-bed facility that has been offering skilled nursing and rehabilitation services since 1992. The center aims to provide a nurturing environment where residents can thrive, with a focus on individualized treatment plans tailored to meet specific needs. The facility emphasizes quick response times due to a higher number of registered nurses compared to other local facilities.
Services & Support
Regent Care Center of Laredo offers comprehensive rehabilitation and skilled nursing care. The clinical team collaborates to develop personalized treatment plans that aim to maximize residents’ recovery from surgery, injury, or serious illness. While some reviews highlight the availability of activities for residents, concerns about staff professionalism and communication have also been raised.
Care Approach & Staff
The care approach at Regent Care Center of Laredo is centered on creating a comfortable atmosphere for both short-term and long-term residents. However, feedback indicates issues with staff professionalism and communication. Some family members have reported a lack of accountability among nursing staff, which has raised concerns about the quality of care and responsiveness to family inquiries.
Who They Serve
The facility serves a diverse group of residents requiring skilled nursing and rehabilitation services. While some families have expressed satisfaction with the care provided, others have voiced serious concerns regarding the treatment of their loved ones and the handling of personal belongings.
Living Options & Amenities
Regent Care Center of Laredo provides a range of living options designed to accommodate both short-term and long-term stays. The facility is noted for its clean environment, though the quality of interaction between staff and residents has been called into question by some reviewers.
Dining & Activities
The center appears to offer various activities for residents, which have been positively noted in some reviews. However, there are mixed feelings about the overall dining experience and staff interactions during meal times.
What Families Say
Reviews reflect a polarized experience among families. While some commend the staff for their caring nature and the facility’s environment, others express significant dissatisfaction, citing issues such as lost belongings, inadequate communication, and a perceived lack of respect for residents. These contrasting experiences suggest that prospective residents and their families should thoroughly evaluate the environment and care quality.
Room for Improvement
Feedback indicates areas for improvement, particularly in staff professionalism and communication. Concerns about accountability and responsiveness have been raised, suggesting a need for enhanced training and support for the care team.
Summary
Regent Care Center of Laredo offers skilled nursing and rehabilitation services in a supportive environment. While the facility has strengths in its range of services and activities, there are notable concerns regarding staff professionalism and family communication. Families considering this facility should weigh both positive and negative feedback to make an informed decision.
