Overview
Laredo West Nursing and Rehabilitation Center, located in Laredo, Texas, is a non-profit facility dedicated to providing compassionate care to its residents. The center emphasizes its commitment to strengthening families and communities, offering various services such as post-operative care, wound care, IV therapy, and in-house rehabilitation. The facility prides itself on having a dedicated therapy team, which allows residents to build trust and rapport with their therapists through consistent daily interactions.
Services & Support
The services at Laredo West include comprehensive rehabilitation programs, memory care, and skilled nursing. Residents benefit from a range of therapies tailored to their individual needs, ensuring that they receive consistent and personalized care. The facility’s focus on in-house rehabilitation means that residents receive care from the same therapists, fostering a supportive environment.
Care Approach & Staff
Reviews highlight the attentive and compassionate nature of the staff at Laredo West. Many families express gratitude for the care provided, noting that staff members are courteous, patient, and dedicated to the well-being of residents. However, some reviews indicate concerns about staffing levels, suggesting that there may be instances where residents do not receive the attention they need.
Who They Serve
Laredo West serves a diverse group of residents, including those requiring rehabilitation after surgery and individuals with memory care needs. Families appreciate the facility’s commitment to treating residents with respect and compassion, helping to create a sense of home for those who may be facing challenging health situations.
Room for Improvement
While many reviews commend the care provided, there are concerns regarding staffing shortages that have led to some residents being left unattended at times. Additionally, issues with food quality and laundry services have been noted. Addressing these areas could enhance the overall experience for residents and their families.
What Families Say
Families frequently express their appreciation for the care their loved ones receive at Laredo West. Many reviews highlight the staff’s attentiveness and the positive impact of rehabilitation services. However, some families have voiced concerns about communication and responsiveness, particularly during after-hours situations, indicating a need for improvement in these areas.
Summary
Laredo West Nursing and Rehabilitation Center in Laredo, Texas, offers a range of services focused on rehabilitation and memory care within a compassionate environment. While many families praise the staff for their dedication and the quality of care, there are areas that could benefit from improvement, particularly regarding staffing levels and communication. Overall, Laredo West strives to provide a supportive and caring atmosphere for its residents.
