Overview
Laredo South Nursing and Rehabilitation Center, located in Laredo, Texas, is a non-profit facility dedicated to providing comprehensive care while focusing on strengthening families and communities. The center offers a variety of services, including post-operative care, wound care, IV therapy, and in-house rehabilitation, which distinguishes it from other facilities.
Services & Support
The center provides an array of services tailored to meet the needs of its residents. Notably, its in-house rehabilitation team allows patients to work with the same occupational, speech, or physical therapists daily, fostering trust and rapport. This continuity of care is designed to enhance the recovery experience for patients.
Care Approach & Staff
Reviews highlight the dedicated staff at Laredo South Nursing and Rehabilitation Center. Many families express satisfaction with the friendly and helpful nature of the caregivers, including nurses and social workers. The therapy department has also received positive feedback for its excellent service. However, some reviews indicate that experiences can vary, particularly with night shift staff, who have been described as less attentive.
Who They Serve
Laredo South Nursing and Rehabilitation Center caters to a diverse population, including those needing rehabilitation after surgeries or medical events, such as heart attacks. The facility also offers memory care services, addressing the needs of residents with Alzheimer’s and dementia.
Levels of Care
The facility provides various levels of care, including skilled nursing, rehabilitation, and memory care. This allows for a tailored approach to meet the specific needs of each resident.
Room for Improvement
While many families appreciate the quality of care and the dedication of the staff, there are concerns regarding the treatment of residents by some night shift staff, as well as experiences with administration that suggest a need for improved communication and empathy.
Summary
Laredo South Nursing and Rehabilitation Center offers a range of services focused on rehabilitation and supportive care in a family-oriented environment. While many residents and their families commend the care received, particularly from the therapy team, there are areas that could benefit from enhanced staff training and communication to ensure a consistently positive experience for all residents.
