Overview
Mustang Creek Estates Of Keller, located in Keller, Texas, is a residential style assisted living and memory care neighborhood designed for seniors. The facility aims to provide quality care and services in a warm, home-like atmosphere. With unique homes accommodating 14-16 residents, Mustang Creek Estates offers 24-hour assisted care, including medication assistance, daily housekeeping, home-cooked meals, and mobility support.
Services & Support
The facility provides a variety of services tailored to meet the needs of its residents. These include assisted living, memory care, rehabilitation, and hospice services. Residents benefit from daily activities designed to engage and stimulate them, ensuring a supportive lifestyle. The staff is dedicated to creating a welcoming environment, fostering a sense of community among residents.
Care Approach & Staff
The care approach at Mustang Creek Estates emphasizes a family-like atmosphere, with staff members known for their attentiveness and kindness. Reviews highlight the dedication of the management and care team, noting that many staff members are described as compassionate and responsive. However, some reviews indicate concerns regarding communication and staff turnover, which can impact the overall care experience.
Who They Serve
Mustang Creek Estates serves seniors requiring assisted living and memory care, including those needing end-of-life hospice care. The facility aims to accommodate various needs, providing a supportive environment for residents at different stages of their care journey.
Location & Access
Situated in Keller, Texas, Mustang Creek Estates is designed to be easily accessible for families visiting their loved ones. The residential-style homes are conducive to a community feel, promoting interaction among residents and staff.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care their loved ones receive, appreciating the friendly staff and the home-like environment. However, some families report negative experiences related to communication issues and concerns about care quality. Positive remarks often emphasize the welcoming atmosphere and the staff’s dedication, while negative reviews highlight significant concerns regarding management and operational practices.
Room for Improvement
Several reviewers noted areas for improvement, particularly in communication and consistency in care. Some families experienced challenges with management responsiveness and staff turnover, which affected their confidence in the facility’s operations. Addressing these issues could significantly enhance the overall experience for residents and their families.
Summary
Mustang Creek Estates Of Keller offers a range of services for seniors in a residential setting, focusing on assisted living and memory care. While many families appreciate the caring staff and community atmosphere, there are notable concerns regarding communication and management practices. Families considering this facility should weigh both the positive experiences and the challenges noted in reviews to make an informed decision.
