Overview
True Hearts and Hands Hospice, located in Irving, Texas, provides compassionate and personalized end-of-life care for patients and their families. The organization is dedicated to enhancing the quality of life and comfort for individuals during this sensitive stage, ensuring that care is delivered in familiar surroundings and with the support of loved ones.
Services & Support
True Hearts and Hands Hospice offers a range of hospice services designed to address the unique needs of patients and their families. Key services include pain and symptom management, emotional and spiritual support through counseling and chaplain services, and family support and education to empower families with the necessary resources and knowledge. The staff is committed to providing specialized care that promotes comfort and dignity.
Care Approach & Staff
The team at True Hearts and Hands Hospice is known for their compassionate and dedicated approach to care. Families have expressed gratitude for the genuine love and support provided by the staff during difficult times. Reviewers have highlighted the commitment of the team members, stating that they often feel like family due to the level of care and attention given to patients. The organization prides itself on being responsive and supportive, ensuring that families have the assistance they need throughout the hospice process.
Who They Serve
True Hearts and Hands Hospice serves patients and families facing terminal illnesses, including those battling cancer. The organization is focused on providing care that respects the wishes and needs of patients, allowing them to spend their final days in comfort and surrounded by loved ones.
What Families Say
Families have shared overwhelmingly positive experiences with True Hearts and Hands Hospice, often expressing deep gratitude for the care their loved ones received. Many noted the staff’s compassion and dedication, with specific mentions of team members who provided exceptional support during challenging times. However, there have been some concerns regarding communication and the clarity of information provided about services, which some families found misleading.
Room for Improvement
While many families have praised the care provided, there are mentions of miscommunication regarding services, particularly concerning the needs of patients. Ensuring clear and honest communication about available options may enhance the overall experience for families seeking support.
Summary
True Hearts and Hands Hospice is committed to providing compassionate end-of-life care in Irving, Texas. With a focus on comfort, dignity, and personalized support, the organization aims to help patients and their families navigate the challenges of hospice care. The dedicated staff and comprehensive services contribute to a supportive environment during one of life’s most difficult journeys.