Overview
Park Manor of Cypress Station, located in Houston, Texas, is a skilled nursing and rehabilitation facility that offers various services aimed at recovery and wellness. The facility provides specialized care, including physical therapy, occupational therapy, and skilled nursing, with a focus on helping residents achieve their recovery goals.
Services & Support
The services at Park Manor include skilled nursing, rehabilitation, and long-term care. The facility aims to support residents through their recovery journeys with a team of caregivers dedicated to individualized care. However, experiences with the quality of care have varied among residents and their families.
Care Approach & Staff
The staff at Park Manor has received both praise and criticism. Many residents have highlighted the kindness and attentiveness of the therapy team, noting that they go above and beyond to assist patients. However, there have been reports of inadequate attention from night staff and instances where call lights were not promptly answered, particularly during nighttime hours.
Who They Serve
Park Manor serves a diverse population, including individuals recovering from surgeries or injuries, those requiring long-term care, and patients needing skilled nursing services. The facility aims to cater to various needs, but feedback indicates that the quality of care can be inconsistent.
Living Options & Amenities
The facility provides a range of living options for its residents, although some reviews have raised concerns about cleanliness and maintenance. Issues such as unpleasant odors and unclean bathrooms have been noted, which may impact the overall living experience.
Dining & Activities
Dining experiences at Park Manor have received mixed reviews. While some residents appreciate the variety of meal options, others have described the food as unappetizing and poorly presented. Reports of meals being served lukewarm or not as ordered have also surfaced.
What Families Say
Family feedback about Park Manor is varied. Many express gratitude for the caring staff, especially within the therapy department, while others report troubling experiences regarding the overall care and cleanliness of the facility. Some families emphasize the importance of regular visits to ensure their loved ones are receiving appropriate care.
Room for Improvement
Several reviews indicate a need for improvement in the areas of staff responsiveness, facility cleanliness, and meal quality. Families have noted issues with inadequate attention during nighttime hours and concerns regarding the overall maintenance of the facility.
Summary
Park Manor of Cypress Station offers a range of rehabilitation and nursing services in Houston, Texas. While many residents appreciate the dedication of the therapy staff, concerns about cleanliness and staff responsiveness suggest that potential residents and their families should carefully consider their options and stay actively involved in their loved ones’ care.
