Overview
Magnolia Crossing Nursing and Rehabilitation Center, located in Houston, Texas, is a non-profit facility dedicated to providing quality care to its residents. The center offers a range of services, including rehabilitation, memory care, and respite care, with a focus on strengthening families and communities. The facility is noted for its clean and organized environment, which contributes to a welcoming atmosphere for both residents and their families.
Services & Support
Magnolia Crossing provides a variety of clinical and rehabilitation services. Their in-house therapy team ensures that residents receive consistent care, seeing the same occupational, speech, or physical therapists daily. This approach helps build trust and rapport, which is essential for effective rehabilitation. Additional services include post-operative care, wound care, and IV therapy, catering to the diverse needs of their residents.
Care Approach & Staff
The staff at Magnolia Crossing is described as caring and professional, with many reviewers highlighting the kindness and attentiveness of nurses and caregivers. Leadership within the facility is also recognized, with some staff members noted for their warmth and willingness to assist both residents and families. However, concerns have been raised about staffing levels, with some reviews indicating that the facility has faced challenges related to employee shortages, which may impact the quality of care.
Who They Serve
Magnolia Crossing serves a diverse population, including individuals requiring memory care, rehabilitation, and respite care. The facility is equipped to support residents with varying needs, including those with advanced dementia.
Living Options & Amenities
Residents at Magnolia Crossing benefit from private rooms with en suite bathrooms, contributing to a comfortable living experience. The facility is consistently noted for its cleanliness, which is an important factor for families considering care options for their loved ones.
What Families Say
Feedback from families is mixed. Many express gratitude for the supportive staff and the positive impact on their loved ones, emphasizing the cleanliness and organization of the facility. However, some families have voiced serious concerns regarding staffing issues and management, citing instances of inadequate care and communication. This has led to significant dissatisfaction among certain families, highlighting the need for improvement in these areas.
Room for Improvement
Multiple reviews indicate a need for better staffing levels and management oversight. Concerns about inadequate supervision and care have been raised, suggesting that the facility may struggle to meet the standards of care expected by families.
Summary
Magnolia Crossing Nursing and Rehabilitation Center offers a range of services in a clean and organized environment. While many families appreciate the compassionate care provided by the staff, concerns regarding staffing and management have been noted. Families considering this facility should weigh the positive aspects of the care received against the reported challenges.
