Overview
Afton Oaks Healthcare and Rehabilitation Center, located in Houston, Texas, aims to enhance the quality of life for its patients and residents. The facility focuses on restoring abilities and teaching new skills while honoring the individuality of those in their care. They offer a comprehensive care team to provide high-quality healthcare, whether for short-term rehabilitation, complex medical care, or long-term care.
Services & Support
Afton Oaks provides a range of services, including rehabilitation and long-term care. The facility emphasizes the importance of individual care plans to meet the diverse needs of its residents. The center’s goal is to instill hope and confidence in its residents, encouraging them to achieve their highest level of independence.
Care Approach & Staff
The care approach at Afton Oaks involves a dedicated team that strives to ensure residents receive the attention they need. However, reviews indicate a mixed experience regarding staff responsiveness and attentiveness. While some families report positive interactions with staff members, others have expressed concerns about neglect and inadequate care. The admissions team has been noted for being supportive and thorough during the intake process.
Who They Serve
Afton Oaks serves a variety of residents, including those in need of rehabilitation services and long-term care. Families looking for a facility that offers both medical and supportive care may find Afton Oaks to be a suitable option, although experiences can vary significantly.
Levels of Care
The facility provides various levels of care tailored to individual needs, from short-term rehabilitation to long-term care. This flexibility allows residents to receive appropriate support based on their specific health requirements.
Living Options & Amenities
Afton Oaks offers a range of living options, including private and shared rooms. While some reviews highlight the need for improvements in cleanliness and maintenance, others have appreciated the spacious dining areas and the variety of activities available for residents.
Dining & Activities
The dining experience at Afton Oaks has received mixed reviews, with some residents enjoying the food and communal dining atmosphere, while others have noted areas for improvement. The facility also provides various activities designed to engage residents and enhance their quality of life, although participation and organization can vary.
What Families Say
Feedback from families is varied. Some have praised the caring environment and the support received during the admission process, particularly from staff members in admissions. Conversely, several reviews have raised serious concerns about neglect and the quality of care, citing instances of medical issues arising from inadequate attention. Families have expressed a desire for improvements in staff responsiveness and overall facility conditions.
Room for Improvement
Several reviews indicate a need for improvement in staff attentiveness and the overall cleanliness of the facility. Some families reported serious concerns about neglect and the condition of residents, suggesting that the management should address these issues to enhance the quality of care.
Summary
Afton Oaks Healthcare and Rehabilitation Center in Houston, Texas, offers a range of services aimed at improving the quality of life for its residents. While the facility has strengths in its admissions process and some aspects of resident care, feedback highlights significant concerns regarding staff responsiveness and cleanliness. Families considering Afton Oaks should weigh these factors carefully as they evaluate care options for their loved ones.
