Overview
Treasure Care Home Health, INC., located in Houston, Texas, is dedicated to providing high-quality home health services. The organization emphasizes a commitment to personalized care, ensuring that each patient’s unique needs are met with compassion and professionalism. Their mission is to promote wellness and maximize the quality of life for their patients through tailored home health care solutions.
Services & Support
Treasure Care Home Health offers a range of services including skilled nursing care, physical therapy, occupational therapy, and support from medical social workers and home health aides. Their healthcare team is trained to coordinate care for additional services such as hospice care and personal care attendant services. This comprehensive approach aims to assist patients in achieving their optimal level of function while providing support to their families.
Care Approach & Staff
The staff at Treasure Care is described as professional and well-trained, with a focus on treating patients with kindness and respect. The organization strives to create a family-like atmosphere, fostering trust and open communication between caregivers and patients. However, some families have reported challenges with communication and consistency among nursing staff, highlighting the need for improvement in these areas.
Who They Serve
Treasure Care Home Health serves a diverse clientele, including elderly patients and those requiring specialized medical care at home. Their services are designed to cater to individuals with varying health needs, ensuring that each patient receives appropriate and effective care.
What Families Say
Reviews of Treasure Care Home Health are mixed. Many families commend the professionalism and dedication of the nursing staff, noting positive experiences with individual caregivers. One reviewer highlighted the exemplary care provided by a specific registered nurse, emphasizing the positive relationship formed during treatment. Conversely, some families expressed frustration with communication issues and inconsistencies in staffing, which impacted their overall experience.
Room for Improvement
Several reviews indicate a need for improvement in communication among staff members, particularly between the reception and nursing teams. Some families experienced confusion regarding appointment scheduling and care instructions, which contributed to their dissatisfaction.
Summary
Treasure Care Home Health, INC. in Houston, Texas, is recognized for its commitment to compassionate and personalized home health care. While many families appreciate the quality of individual nursing care and the professionalism of the staff, challenges with communication and consistency have been noted. The organization continues to strive for excellence in providing home health services, making them a notable option for families seeking care for their loved ones.
