Overview
Total Home Care, Inc., located in Houston, Texas, is a family-owned home health care provider that has been serving the Greater Houston area since 1997. With over 25 years of experience, the company specializes in delivering in-home medical services, including skilled nursing and physical therapy. They are certified by Medicare and the Texas Department of Human Services, emphasizing their commitment to high-quality care tailored to each patient’s needs.
Services & Support
Total Home Care offers a range of services designed to support patients in their homes. Their primary focus includes skilled nursing care and physical therapy, ensuring that patients receive the medical attention they require while enjoying the comfort of their own environment. The staff is noted for their compassionate approach, providing personalized care that prioritizes the well-being and comfort of patients.
Care Approach & Staff
The team at Total Home Care is frequently described as knowledgeable, efficient, and kind. Reviews highlight the professionalism of their nursing staff, with many clients expressing appreciation for the compassionate care they received. Nurses are noted for their thoroughness in treatment, particularly in wound care, and for their ability to communicate effectively with patients about their care plans and schedules.
Who They Serve
Total Home Care serves a diverse clientele, including elderly patients and those recovering from illness or injury. Families have expressed satisfaction with the support provided to their loved ones, noting the flexibility and responsiveness of the staff in adapting to individual needs and circumstances.
Scheduling & Availability
Clients have reported that Total Home Care is generally responsive and accommodating regarding scheduling. The staff is praised for their communication skills, particularly in keeping patients informed about appointment times and any changes that may arise.
What Families Say
Families have shared overwhelmingly positive experiences with Total Home Care, often highlighting the exceptional care provided by the nursing staff. Many clients commend specific nurses for their dedication and professionalism, with comments reflecting a high level of trust in the care received. However, some reviews indicate areas for improvement in the coordination of aid services, suggesting that communication regarding assigned aides could be enhanced.
Room for Improvement
While many families express satisfaction with the nursing care, a few reviews note concerns regarding the coordination of aide services. Instances of poor communication about which aides are assigned to patients have been mentioned, indicating that this could be an area for improvement.
Summary
Total Home Care, Inc. is a well-regarded home health care provider in Houston, Texas, known for its compassionate nursing and personalized care services. With a strong emphasis on communication and flexibility, they aim to meet the unique needs of each patient. While there are some noted challenges in aide coordination, the overall feedback from families underscores a commitment to high-quality care and patient satisfaction.
