Overview
AssuranceJ Homecare Services, Inc., located in Houston, Texas, is a provider of compassionate and personalized homecare and skilled home health services. Established in 2006, the company is dedicated to supporting clients with assistance in daily living, skilled nursing, therapy (including physical, occupational, and speech), medical social work, dementia/memory care, and veteran support. With a team of over 250 employees, AssuranceJ aims to deliver dignity, independence, and peace of mind in the comfort of clients’ homes.
Services & Support
AssuranceJ Homecare Services offers a range of services designed to meet the diverse needs of their clients. These include assistance with daily living activities, skilled nursing care, and various therapeutic services. The organization also provides specialized support for dementia and memory care, as well as services tailored for veterans. Their commitment to personalized care is evident in their approach to helping clients maintain their independence at home.
Care Approach & Staff
The staff at AssuranceJ is described as compassionate and supportive, with clients noting positive interactions with caregivers. One caregiver, in particular, received multiple mentions for her helpfulness and excellent communication skills, which contributed to a positive experience for families seeking assistance. The organization emphasizes a caring approach, aiming to make clients feel comfortable and understood.
What Families Say
Families have shared mixed experiences with AssuranceJ Homecare Services. Many clients expressed gratitude for the assistance provided, particularly highlighting the helpfulness of specific staff members. However, some reviews pointed to concerns regarding communication and management practices. A few clients noted difficulties in obtaining clear information about their care and expressed frustration over administrative issues, including delays in payment and lack of clarity regarding hours worked.
Room for Improvement
Some families indicated that communication could be improved, particularly in relation to understanding care hours and administrative processes. Issues regarding timely payment and clarity in management practices were also mentioned, suggesting that there may be areas for the organization to enhance their operational efficiency and client communication.
Summary
Overall, AssuranceJ Homecare Services, Inc. in Houston, Texas, is dedicated to providing compassionate homecare and skilled health services. While many families appreciate the support and care provided by staff, there are noted areas for improvement regarding communication and administrative processes. Families considering AssuranceJ should weigh these aspects when evaluating their home health care options.
