Overview
Arosa Houston, located in Houston, Texas, is a leading provider of integrated Geriatric Care Management and Home Care Services for seniors and special needs adults. As the largest privately-owned care management and home care company in the nation, Arosa Houston is recognized for its exceptional customer service, having received the 2022 Houston Better Business Bureau Award of Excellence. With nearly 15 years of experience, Arosa is committed to delivering personalized care that meets the unique needs of each client.
Services & Support
Arosa Houston offers a range of services designed to support seniors and individuals with special needs. Their offerings include care management and home care services, which are tailored to ensure that clients receive the appropriate level of assistance. Families have noted the company’s ability to provide care promptly, with caregivers available to meet various needs, including hospice care.
Care Approach & Staff
The team at Arosa Houston is frequently described as compassionate, attentive, and professional. Families appreciate the management’s hands-on approach, with many caregivers having direct experience working with clients. This connection enhances the quality of care provided, as staff members are attuned to the specific needs and preferences of each individual. The team is dedicated to maintaining open communication, ensuring that families are kept informed about their loved ones’ care.
Who They Serve
Arosa Houston primarily serves seniors and special needs adults, including those in assisted living and hospice care. The company is noted for its ability to work with clients who may be resistant to accepting help, providing a balance between necessary assistance and client independence.
What Families Say
Families consistently express their gratitude for Arosa Houston’s services. Many reviews highlight the caring nature of the staff and the effective communication from management. One family noted that the director took the time to understand their situation and described the caregiver as “your sister here in Houston,” which provided great comfort. Overall, Arosa is praised for its attention to detail and the genuine concern shown by its caregivers.
Room for Improvement
While many reviews are overwhelmingly positive, some families have expressed a desire for more consistent updates regarding care plans and caregiver assignments. Enhancing communication in this area could further strengthen the trust families have in the service.
Summary
Arosa Houston stands out as a trusted provider of home care and management services in the Houston area. With a dedicated team that prioritizes compassionate and personalized care, Arosa has built a strong reputation among families seeking support for their loved ones. The commitment to quality service and effective communication makes Arosa a commendable choice for families navigating the complexities of senior care.
