Overview
American Healthcare Services, located in Houston, Texas, is a privately owned and operated home health care agency dedicated to serving the community. The agency is CHAP accredited and accepts all insurance plans, providing a range of services designed to support clients in their homes. Their mission emphasizes professional and paraprofessional care, helping clients achieve their highest potential in daily self-care activities.
Services & Support
American Healthcare Services offers a variety of home health care services aimed at promoting safety, health, and independence for their clients. The agency is committed to delivering high-quality, multidisciplinary care, ensuring that both clients’ needs and professional insights are thoroughly assessed. This approach allows families to focus on spending quality time together while the agency manages medical and clinical care.
Care Approach & Staff
The staff at American Healthcare Services is described as knowledgeable, attentive, and caring. Many families have noted the professionalism and compassion exhibited by the team, which contributes to a reassuring experience for clients. The agency prides itself on maintaining open communication regarding care plans, which is appreciated by families. Additionally, the presence of bilingual staff has been highlighted as a valuable asset, enhancing accessibility for diverse clients.
Who They Serve
American Healthcare Services serves a wide range of clients in their homes, focusing on those who require assistance with daily activities due to age, disability, or health conditions. The agency covers multiple counties in Texas, including Harris, Fort Bend, Galveston, and several others, making their services accessible to a broad community.
What Families Say
Feedback from families highlights a generally positive experience with American Healthcare Services. Many reviewers commend the staff for their responsiveness and professionalism, with several recommending the agency for its exceptional customer service. However, some concerns have been raised regarding organizational issues, with a few families expressing dissatisfaction with the company’s reliability.
Room for Improvement
While many families have praised the services provided by American Healthcare Services, there are noted concerns regarding the organization’s reliability and communication. Some reviews indicate issues with dependability and trustworthiness, suggesting that improvements could be made in these areas to enhance overall client satisfaction.
Summary
American Healthcare Services in Houston, Texas, offers a comprehensive range of home health care services designed to support clients in their daily lives. With a focus on professional and compassionate care, the agency serves a diverse population across multiple counties. While many families appreciate the staff’s dedication and responsiveness, there are areas identified for improvement, particularly regarding organizational reliability.
