Overview
Heritage at Turner Park Nursing & Rehab, located in Grand Prairie, Texas, is a skilled nursing facility that also offers rehabilitation and secure memory care. The facility provides a comfortable environment where residents receive compassionate healthcare, nutritious meals, and various activities designed to enhance their well-being.
Services & Support
Heritage at Turner Park offers a range of services, including skilled nursing care, rehabilitation therapies, and memory care for individuals living with Alzheimer’s and other forms of dementia. The facility emphasizes personalized care plans tailored to meet the unique needs of each resident, ensuring they receive the support necessary for their health and comfort.
Care Approach & Staff
The staff at Heritage at Turner Park is led by a licensed administrator and includes a team of healthcare professionals dedicated to providing quality care. Families have noted the attentiveness and professionalism of the nursing staff and CNAs, highlighting their commitment to creating a caring environment. However, there have been concerns regarding the consistency of care provided, with some reviews indicating instances of neglect and unprofessional behavior from certain staff members.
Who They Serve
Heritage at Turner Park serves a diverse population, including individuals requiring long-term care, rehabilitation, and those needing specialized memory care. Families have expressed appreciation for the facility’s ability to cater to the emotional and physical needs of residents, particularly in challenging times.
Living Options & Amenities
Residents at Heritage at Turner Park enjoy a remodeled living space that includes secure areas for those with memory care needs. The facility is designed to provide a welcoming and supportive atmosphere, with various activities to engage residents and promote social interaction.
Dining & Activities
The facility offers healthy and nutritious meals prepared by culinary experts, ensuring that residents receive balanced diets. Additionally, a variety of activities are organized to enhance the quality of life for residents, fostering a sense of community and engagement.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care their loved ones receive and commend the administration for their attentiveness, others have raised serious concerns about the quality of care and instances of neglect. Positive comments highlight the staff’s efforts to support families during difficult times, while negative reviews point to unacceptable practices in care delivery.
Room for Improvement
Several reviews indicate a need for improvement in staffing practices and overall care consistency. Concerns have been raised about neglect, unprofessional behavior from some staff members, and the cleanliness of certain areas within the facility. Families are encouraged to thoroughly research and consider these factors when evaluating the care provided.
Summary
Heritage at Turner Park Nursing & Rehab offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the compassionate care and dedication of the staff, there are notable concerns regarding the quality and consistency of care. Families considering this facility should weigh both positive feedback and areas for improvement in their decision-making process.