Overview
Immanuels Healthcare, located in Fort Worth, Texas, offers a range of services for individuals requiring skilled nursing care. The facility is noted for its cleanliness and the friendliness of its staff, although some reviews highlight concerns regarding service quality and responsiveness.
Services & Support
Immanuels Healthcare provides various services, including physical therapy and support from social workers. The activity director is recognized for delivering engaging musical events and community activities, which add value to the residents’ experience.
Care Approach & Staff
The staff at Immanuels Healthcare is described as caring and attentive, with many reviews praising their efforts. However, there are some concerns about staffing shortages, which have led to instances of delayed care for residents. This has raised questions about the level of attention given to patients, particularly during busy times.
Living Options & Amenities
The facility is noted for its clean environment, which is maintained by a dedicated housekeeping team. Residents have access to a variety of meal options prepared by the chef, along with daily refreshments.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones received, others report distressing experiences, such as cleanliness issues and inadequate response times from staff. One family noted a particularly troubling incident involving a lack of attention to hygiene, which impacted their loved one’s comfort.
Room for Improvement
Several reviews point to areas needing improvement, particularly in staffing levels and responsiveness to residents’ needs. Concerns about cleanliness and timely care have been highlighted, suggesting a need for enhanced oversight and support for the staff.
Summary
Immanuels Healthcare presents a clean and caring environment in Fort Worth, Texas, with a variety of services aimed at supporting residents. While many families appreciate the care provided, there are notable concerns regarding staffing and service responsiveness that potential residents and their families should consider.
