Overview
Compassus, located in Fort Worth, Texas, has been a trusted Medicare-approved hospice and palliative care provider since 1996. The organization emphasizes personalized care by first listening to the needs of patients and their families, ensuring that the support provided aligns with their priorities. Compassus aims to improve the quality of life for those facing serious illnesses through compassionate care.
Services & Support
Compassus offers a range of services, including hospice care, skilled nursing, rehabilitation, and home health support. Their team is dedicated to providing physical, spiritual, and emotional assistance to both patients and their families. The organization operates 24/7, with a physical office available Monday through Friday for additional support. They also provide social worker assistance to help families navigate the complexities of care.
Care Approach & Staff
The care approach at Compassus is centered on compassion and responsiveness. Families have noted the professionalism and kindness of the staff, which includes nurses, social workers, and aides. Many families expressed gratitude for the attentive care provided, highlighting specific team members who made significant positive impacts during difficult times. However, there have been some concerns regarding communication and responsiveness from certain staff members, indicating room for improvement in ensuring all caregivers maintain the same standard of care.
Who They Serve
Compassus primarily serves individuals with serious illnesses who require hospice and palliative care. Their services are designed to support patients in nursing homes, hospital rooms, and private residences, making them accessible to a wide range of families in need.
Location & Access
The Compassus office in Fort Worth serves a broad service area that includes Dallas, Arlington, Decatur, Weatherford, Cleburne, and surrounding communities. This geographical coverage allows them to provide timely support to families across a significant region.
What Families Say
Feedback from families indicates a generally positive experience with Compassus, praising the caring and compassionate nature of the staff. Many testimonials reflect a deep appreciation for the support received during challenging times, with specific mentions of staff members who provided exceptional care. However, some families have expressed dissatisfaction with communication regarding care coordination, suggesting that improvements in this area could enhance the overall experience.
Summary
Compassus in Fort Worth, Texas, stands out for its commitment to compassionate hospice and palliative care, supported by a dedicated team of professionals. While many families have had positive experiences, highlighting the quality of care and support, there are opportunities for improvement in communication and responsiveness among some staff members. Overall, Compassus is recognized for its compassionate approach and dedication to improving the quality of life for patients and their families.
