Overview
Angels of Care Pediatric Home Health, located in Fort Worth, Texas, is a nurse-owned and operated agency dedicated to providing home health services for the special needs community. The agency offers a variety of services including private duty nursing, skilled nursing visits, respite care, personal assistant services, and various therapies such as occupational, physical, and speech therapy. The organization emphasizes a compassionate approach, aiming to create a supportive environment for both clients and their families.
Services & Support
The range of services provided by Angels of Care includes private duty nursing and skilled nursing visits, which are essential for families needing consistent medical support at home. Additionally, the agency offers respite care to give families a much-needed break, along with personal assistant services to help with daily activities. Therapy services such as occupational, physical, and speech therapy are also available, catering specifically to the developmental needs of pediatric patients.
Care Approach & Staff
The staff at Angels of Care is frequently described as understanding and compassionate. Families have shared positive experiences with therapists, particularly in speech therapy, noting significant improvements in their children’s communication skills. The agency prides itself on its “HALOS” values—Heart, Advocacy, Love, Outreach, and Speed—ensuring that clients are at the center of every decision. However, some families have expressed frustration regarding staffing issues, particularly with nurses calling out and the challenges in securing last-minute coverage.
Who They Serve
Angels of Care primarily serves pediatric patients with special needs, providing tailored services to enhance their development and overall well-being. The agency’s therapists and nursing staff work closely with families to create individualized care plans that address specific needs and goals.
What Families Say
Feedback from families highlights the positive impact of the therapy services provided. Many parents have reported significant progress in their children’s development, particularly in speech and communication skills. However, there are also concerns regarding communication within the agency, with some families noting difficulties in reaching staff and scheduling services. While many appreciate the dedication of their client care coordinators, others have mentioned issues with customer service and responsiveness.
Room for Improvement
Several families have pointed out the need for better communication from the agency, particularly regarding staffing and scheduling. Instances of nurses calling out frequently have led to frustrations, as families often struggle to find adequate coverage for their children. Improving communication and responsiveness may enhance the overall experience for families relying on these essential services.
Summary
Angels of Care Pediatric Home Health offers a comprehensive range of services designed to support pediatric patients with special needs in Fort Worth, Texas. While many families commend the compassionate care provided by therapists and client care coordinators, there are areas for improvement, particularly in communication and staffing reliability. Overall, the agency’s commitment to its values and the well-being of its clients remains a central focus.
