Overview
New Age Hospice Palliative, LLC, located in El Paso, Texas, offers compassionate hospice care designed to support families during difficult times. The organization emphasizes comfort and quality of life, ensuring that clients receive the care they need while allowing them to maintain their dignity and autonomy.
Services & Support
New Age Hospice provides a range of services focused on palliative care, including support from professionally trained caregivers available 24/7. Their team includes certified nursing assistants (CNAs) and social workers who are dedicated to addressing the needs of clients and their families. The hospice aims to deliver personalized care tailored to each individual’s situation, ensuring that families feel supported throughout the process.
Care Approach & Staff
The staff at New Age Hospice is noted for their compassion and professionalism. Reviewers frequently highlight the dedication of the caregivers, particularly the CNAs, who are described as kind, responsible, and attentive. Families appreciate the open communication and willingness of the staff to answer questions and provide recommendations for care. This supportive environment helps families navigate the complexities of hospice care during challenging times.
Who They Serve
New Age Hospice serves individuals and families in need of hospice care, particularly those facing end-of-life challenges. The organization is committed to providing a comforting presence and ensuring that clients receive the highest level of care, allowing families to focus on their loved ones during critical moments.
What Families Say
Families express gratitude for the compassionate care provided by New Age Hospice. Many reviews commend specific staff members for their dedication and empathy, noting how they go above and beyond to ensure comfort and support. The responsiveness of the hospice team has been particularly appreciated, with families feeling reassured by the attentive care their loved ones receive.
Room for Improvement
While many families have had positive experiences, there are mentions of challenges related to the timeliness of certain services, such as the signing of death certificates. Some families have reported difficulties that arose during the care process, suggesting that there may be areas for improvement in communication and service delivery.
Summary
New Age Hospice Palliative, LLC in El Paso, Texas, is dedicated to providing compassionate and professional hospice care. Families appreciate the supportive environment and the commitment of the staff to meet their loved ones’ needs. While there are areas that could be enhanced, the overall experience reflects a strong dedication to quality care and support for families during difficult times.
