Overview
Light Angels, located in El Paso, Texas, offers home health care services designed to provide personal care and companionship for adults in the comfort of their own homes. The agency aims to deliver quality caregiving services tailored to the needs of their clients and their families.
Services & Support
Light Angels provides a variety of services that include personal care, companionship, light housekeeping, laundry, meal preparation, transportation, and grocery shopping. They also offer medication reminders and social activities such as arts and crafts and holiday events. The caregivers are dedicated to ensuring that clients receive the support they need while maintaining their independence at home.
Care Approach & Staff
The caregivers at Light Angels are frequently described as kind, attentive, and generous with their time. Families have expressed gratitude for the compassionate care provided, noting that the staff helps them cope with challenging situations. While there are positive remarks about the caregivers, some concerns have been raised about management responsiveness and support.
Who They Serve
Light Angels primarily serves adults requiring assistance with daily living activities. They have successfully supported families in caring for their loved ones, allowing clients to remain in their homes while receiving the necessary care.
What Families Say
Families have shared heartfelt experiences about the care provided by Light Angels. Many have expressed their appreciation for the staff, describing them as trusted friends who provide exceptional support. One family highlighted their relief in finding help during a difficult time, emphasizing the caregivers’ dedication and warmth. However, some feedback pointed to issues with management, indicating a need for improvement in that area.
Room for Improvement
While many families have had positive experiences with the caregiving staff, there are concerns regarding management’s responsiveness and support. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Light Angels in El Paso, Texas, is dedicated to providing compassionate home health care services tailored to the needs of adults. With a range of offerings from personal care to social activities, the agency aims to support clients in their homes. While the caregivers receive high praise for their dedication and kindness, there are suggestions for improvement in management practices to ensure a consistently positive experience for families.
