Overview
Heavenly Care PHC Services, located in Edinburg, Texas, is a Primary Homecare Provider Agency dedicated to offering long-term care for the aged and disabled. They provide a diverse range of services including Personal Assistance Services (PAS), Family Care (FC), Community Attendant Services (CAS), and more. Their aim is to assist clients and their families with compassionate and professional support.
Services & Support
Heavenly Care PHC Services offers extensive support options tailored to meet the needs of their clients. Services include Personal Assistance Services (PAS), PAS Star Plus Waiver (SPW), Community First Choice (CFC), and Personal Care Services (PCS). They are committed to providing care seven days a week, ensuring that assistance is always available for clients and their families.
Care Approach & Staff
The staff at Heavenly Care PHC Services are frequently described as compassionate, professional, and reliable. Families have noted that caregivers are responsive to their needs, providing excellent support and making a positive difference in their lives. The agency prides itself on delivering unparalleled customer service, with staff members readily available to address any concerns.
Who They Serve
Heavenly Care PHC Services primarily serves aged and disabled individuals, offering customized care solutions to enhance their quality of life. The agency has built a reputation for being a trusted partner for families seeking reliable home health care.
Service Area
The agency serves a broad range of counties in Texas, including Hidalgo, Cameron, Starr, Willacy, Aransas, Bee, Brooks, Duval, Jim Hogg, Jim Wells, Kennedy, Kleberg, and Live Oak, among others. This extensive service area allows them to reach many families in need of home health care support.
What Families Say
Families have expressed high levels of satisfaction with Heavenly Care PHC Services. Many reviews highlight the agency’s commitment to customer service and the quality of care provided by their staff. Clients appreciate the compassionate nature of the caregivers and their willingness to go above and beyond to meet the needs of families. One long-term client mentioned feeling truly blessed to have such caring professionals involved in their loved one’s care.
Room for Improvement
While many families have had positive experiences, there may be areas for improvement regarding the flow of information during initial meetings. Some clients noted that they were provided with a wealth of information that was previously unknown to them, indicating a potential need for clearer communication in initial consultations.
Summary
Heavenly Care PHC Services in Edinburg, Texas, offers a comprehensive range of home health care services for the aged and disabled. With a focus on compassionate care and strong customer service, the agency has built a loyal client base. Families appreciate the dedication and professionalism of the staff, making Heavenly Care a recommended choice for those in need of home health support.
