Overview
Presbyterian Village North, located in Dallas, Texas, is a faith-based nonprofit continuing care retirement community catering to active adults aged 62 and older. The community offers a variety of living options, including independent living, assisted living, skilled nursing, rehabilitation services, and memory care. Set on over 60 acres, residents enjoy spacious accommodations and access to a range of amenities designed to enhance their quality of life.
Services & Support
The services at Presbyterian Village North include assisted living, skilled nursing, memory care, rehabilitation, and hospice care. Residents can choose from private apartments and suites that cater to their specific needs. The community also features a wellness center, library, and full-time chaplains who provide spiritual support and weekly worship services.
Care Approach & Staff
While many reviews highlight the caring attitudes of the staff and their commitment to improving residents’ quality of life, there are concerns regarding leadership and communication. Some families have reported issues with the timely administration of medications and the responsiveness of staff to requests. The overall sentiment suggests a need for improvements in management and staff training to ensure consistent care and support for residents.
Who They Serve
Presbyterian Village North serves seniors aged 62 and older, offering a supportive environment for those requiring various levels of care, including independent living and specialized services for memory care and rehabilitation.
Levels of Care
This community provides multiple levels of care, ranging from independent living for active seniors to assisted living and skilled nursing for those needing more comprehensive support. Memory care and hospice services are also available to cater to specific health needs.
Living Options & Amenities
Residents at Presbyterian Village North can choose from executive homes, patio homes, or garden apartments. The community boasts a variety of amenities, including a wellness center, outdoor areas, and dining options that focus on quality and variety. Activities and entertainment are regularly organized to engage residents and foster a vibrant community atmosphere.
Dining & Activities
The dining experience at Presbyterian Village North is noted for its high quality and variety, with meals inspired by flavors from around the world. The community also offers numerous activities designed to engage residents socially and physically, contributing to a lively and enjoyable living environment.
What Families Say
Reviews reflect a mixed experience among families. Some praise the outstanding care provided by individual staff members and the community’s welcoming atmosphere, while others express concerns about staff responsiveness and management issues. Overall, families appreciate the facility’s cleanliness and amenities but call for improvements in communication and care consistency.
Room for Improvement
Several reviews indicate that there are significant areas for improvement, particularly regarding staff communication and the management of medical care. Families have reported frustrations with missed medication schedules and a lack of timely responses to inquiries. Enhancing leadership and staff training may help address these concerns.
Summary
Presbyterian Village North offers a range of living options and services for seniors in a spacious and well-maintained environment. While many residents and families appreciate the amenities and care provided, there are notable concerns regarding staff responsiveness and leadership effectiveness. Addressing these issues could enhance the overall experience for residents and their families.
