Overview
Treemont Healthcare and Rehab Center, located in Dallas, Texas, is a facility that offers a range of services including skilled nursing, rehabilitation, and assisted living. The center aims to provide a caring environment where residents can receive quality care tailored to their individual needs. Reviews indicate a mix of experiences, with some families highlighting the compassion and dedication of the staff, while others express concerns about cleanliness and care quality.
Services & Support
Treemont provides various services including physical therapy, occupational therapy, and speech therapy. The facility also emphasizes the importance of creating a home-like atmosphere for residents. However, feedback suggests that there are inconsistencies in service delivery, with some residents reporting challenges in receiving timely assistance and care.
Care Approach & Staff
The staff at Treemont has received praise for their compassion and dedication to residents. Many reviews mention the kindness of the caregivers and the efforts of the activities director, who is noted for creating engaging activities that enhance the residents’ quality of life. Despite this, there are concerns regarding staffing levels, with some families noting that understaffing has affected the overall care experience.
Who They Serve
Treemont serves a diverse population, including individuals requiring rehabilitation following hospital stays and those in need of long-term care. Families have shared mixed experiences regarding the care and support provided to their loved ones, indicating that while some residents feel well cared for, others have faced significant challenges.
Living Options & Amenities
The facility features a clean and welcoming environment, with some recent renovations noted by visitors. However, there are reports of cleanliness issues and inadequate maintenance in certain areas. The dining experience has been described variably, with some residents enjoying the meals while others express dissatisfaction with dietary options, particularly for those with specific health needs.
What Families Say
Reviews reflect a range of opinions about Treemont Healthcare and Rehab Center. Positive comments highlight the compassionate care provided by the staff and the engaging activities organized for residents. Conversely, several families have voiced serious concerns regarding cleanliness and the quality of care, with some reporting distressing incidents involving their loved ones. Overall, while some families appreciate the support and care, others urge caution based on their experiences.
Room for Improvement
Feedback suggests that there are areas needing attention at Treemont, particularly regarding cleanliness and responsiveness of staff. Some families have reported that call lights are not answered promptly, and there are concerns about the adequacy of care provided during critical situations. Addressing these issues could enhance the overall resident experience.
Summary
Treemont Healthcare and Rehab Center offers a range of services aimed at providing quality care in a supportive environment. While many families appreciate the compassion of the staff and the engaging activities available, there are significant concerns about cleanliness and the consistency of care. Prospective residents and their families may want to consider both the positive and negative feedback when evaluating this facility for their loved ones.
