Overview
Modern Senior Living, located in Dallas, Texas, aims to provide a warm and friendly environment for its residents. The facility promotes a sense of community, emphasizing the importance of a comfortable and caring atmosphere. However, numerous reviews indicate significant concerns regarding the cleanliness and overall quality of care provided at this facility.
Services & Support
Modern Senior Living offers various services, including rehabilitation and dining activities. While the intention is to provide high-quality care, many reviews highlight serious issues with the delivery of these services, particularly in terms of hygiene and responsiveness from staff.
Care Approach & Staff
The facility’s staff is described as dedicated and caring by some visitors; however, there are alarming reports of unprofessional behavior and a lack of compassion. Many reviews express dissatisfaction with the responsiveness of nursing staff, particularly regarding call light response times and the overall treatment of residents.
Who They Serve
Modern Senior Living serves seniors in the Dallas area, focusing on creating a family-like environment. Despite this mission, feedback suggests that the quality of care does not consistently meet the expectations of families seeking a safe and nurturing space for their loved ones.
Living Options & Amenities
The facility promotes a relaxing environment with claims of fine dining and first-class care. However, reviews indicate a disparity between these claims and the reality experienced by residents, with reports of unsanitary conditions and inadequate amenities.
What Families Say
Feedback from families is mixed, with some expressing appreciation for the friendly staff and lively atmosphere. However, numerous reviews highlight critical issues, including severe cleanliness problems, unpleasant odors, and inadequate response to residents’ needs, leading to a strong recommendation to seek alternative facilities.
Room for Improvement
Multiple reviews point to urgent areas needing attention, including cleanliness, staff responsiveness, and overall resident care. Concerns about pests, odors, and inadequate medical attention have been prevalent, indicating a significant need for improvement in the facility’s operations.
Summary
While Modern Senior Living aims to create a welcoming environment for seniors, the feedback from families raises serious concerns about the quality of care and cleanliness. Families are encouraged to thoroughly evaluate their options and consider the reported experiences when making decisions about care for their loved ones.
