Overview
Lakewest Rehabilitation & Skilled Care, located in Dallas, Texas, is a skilled nursing and rehabilitation community that focuses on both short-term and long-term care. Situated near major hospitals, the facility aims to prioritize resident care and enhance their quality of life. With a commitment to a rehabilitation program designed to help patients return home, Lakewest offers a range of services tailored to meet the needs of its residents.
Services & Support
Lakewest provides various services including skilled nursing, rehabilitation, physical therapy, occupational therapy, and memory care. The facility features large private rehab suites and specialized care wings to accommodate different resident needs. The activities team organizes engaging activities, contributing to a supportive community atmosphere.
Care Approach & Staff
Feedback about the staff at Lakewest is mixed. Some families have praised the kindness, knowledge, and attentiveness of the caregivers, highlighting their positive interactions with residents, particularly those with dementia. However, there are also reports of staff being unresponsive or rude, which has raised concerns among families about the overall management and care quality.
Who They Serve
Lakewest caters to individuals requiring rehabilitation and skilled nursing care, including those recovering from surgery or serious illness. The facility is noted for its support of residents with dementia and other cognitive challenges, providing a nurturing environment for those in need of specialized care.
Levels of Care
The facility offers a continuum of care that includes short-term rehabilitation and long-term skilled nursing. This flexibility allows residents to transition smoothly between different levels of care based on their evolving needs.
Dining & Activities
Residents at Lakewest have access to a variety of dining options and activities, which are designed to promote social interaction and engagement. Many families have commented positively on the quality of food and the range of activities available, contributing to a vibrant community life.
What Families Say
Families have shared a range of experiences at Lakewest. While some express gratitude for the attentive care provided to their loved ones, others have voiced serious concerns regarding cleanliness and staff responsiveness. Positive remarks often focus on the supportive rehabilitation efforts and the caring nature of certain staff members, while negative reviews highlight issues with management and staff behavior.
Room for Improvement
Several reviews indicate a need for improvement in staff responsiveness and management practices. Concerns about cleanliness and patient neglect have also been raised, suggesting that the facility may need to address these issues to enhance the overall care experience.
Summary
Lakewest Rehabilitation & Skilled Care offers a range of services aimed at supporting residents through skilled nursing and rehabilitation. While the facility has received commendations for its therapy programs and some staff interactions, there are notable concerns regarding staff management and cleanliness. Families considering Lakewest should weigh these mixed reviews carefully to determine if it aligns with their loved ones’ needs.
