Overview
SilverStone Hospice, located in Dallas, Texas, provides compassionate in-home and nursing facility hospice care. Their experienced team is dedicated to offering comfort, dignity, and peace for patients and families, available 24 hours a day. SilverStone Hospice serves the greater Dallas Fort Worth area and specializes in medical care for complex chronic conditions, advanced diseases, and terminal illnesses.
Services & Support
SilverStone Hospice offers a range of services, including hospice care, home health care, and support for patients transitioning from hospital discharge. Their team includes nurses, social workers, and other healthcare professionals who work together to ensure comprehensive care. The organization is recognized for its commitment to providing high-quality support, with many families expressing gratitude for the assistance they received during difficult times.
Care Approach & Staff
The staff at SilverStone Hospice is noted for their compassion and dedication. Families have praised the team for their responsiveness and attentiveness, often describing them as a source of comfort during challenging moments. Many reviews highlight specific staff members for their exceptional care and support, underscoring the organization’s commitment to treating patients and families with kindness and respect.
Who They Serve
SilverStone Hospice serves patients with terminal illnesses and their families, focusing on both in-home care and care within nursing facilities. The organization is particularly noted for its work with individuals in assisted living and memory care settings, ensuring that all patients receive the necessary support tailored to their unique needs.
Levels of Care
The hospice care provided by SilverStone includes various levels of support, from in-home services to care in nursing facilities. Their approach is designed to meet the diverse needs of patients, including those requiring skilled nursing and rehabilitation services.
What Families Say
Families consistently express high levels of satisfaction with SilverStone Hospice. Many reviews commend the staff for their exceptional care and communication, often referring to them as a “blessing” during difficult times. One reviewer noted that the team became like family, providing not just medical support but emotional comfort as well. However, there are also critical experiences mentioned regarding another facility associated with the organization, indicating variability in service quality.
Room for Improvement
While many families have had positive experiences with SilverStone Hospice, there are some critical reviews regarding specific facilities and their staff interactions. Concerns include inadequate communication and care in certain situations, suggesting that there may be areas for improvement in consistency across all service locations.
Summary
SilverStone Hospice stands out for its compassionate care and dedicated staff, making a significant impact on the lives of patients and their families. With a focus on comprehensive support and a commitment to quality, they strive to provide a comforting experience during challenging times. Families are encouraged to consider SilverStone for their hospice care needs while remaining aware of the variability in experiences across different facilities.
