Overview
North Star Home Health Care, located in Dallas, Texas, is dedicated to helping clients maintain independent lifestyles in the comfort of their own homes. The company focuses on understanding the unique needs of each client and carefully selects trained personnel to provide the necessary support.
Services & Support
North Star Home Health Care aims to offer personalized assistance tailored to individual client needs. Their approach is centered on enabling clients to live independently while receiving the care they require at home.
Care Approach & Staff
The staff at North Star Home Health Care are described as professional and helpful, with a commitment to providing quality care. However, there have been reports of inconsistencies in staff attendance, which has impacted the level of care some clients receive.
What Families Say
Feedback from families highlights a mix of experiences with North Star Home Health Care. While some clients appreciate the professionalism and helpfulness of the staff, there are concerns regarding employee reliability, with reports of caregivers not showing up for scheduled visits, leading to gaps in care for elderly clients.
Room for Improvement
One area noted for improvement is the reliability of staff attendance. Some families expressed frustration over caregivers not arriving as scheduled, which can significantly affect the care provided to clients.
Summary
North Star Home Health Care in Dallas, Texas, is committed to supporting clients in leading independent lives at home through personalized care. While many families commend the professionalism of the staff, there are notable concerns regarding the consistency of service delivery due to attendance issues.
