Overview
Windsor Calallen, located in Corpus Christi, Texas, is a non-profit facility dedicated to providing comprehensive care to its residents. With a focus on strengthening families and communities, Windsor Calallen offers a range of services including rehabilitation, hospice care, and specialized therapies. The facility emphasizes building trust and rapport between patients and caregivers through its in-house therapy team, ensuring continuity of care.
Services & Support
Windsor Calallen provides a variety of services aimed at supporting the health and well-being of its residents. These include post-operative care, wound care, IV therapy, and physical rehabilitation. The facility also offers memory care, catering to individuals with Alzheimer’s and dementia. Families can expect a committed team of health professionals dedicated to delivering compassionate care tailored to individual needs.
Care Approach & Staff
The staff at Windsor Calallen includes a dedicated team of nurses and certified nursing assistants (CNAs) who strive to provide compassionate support to residents. Many families have noted the kindness and attentiveness of the nursing staff, particularly during challenging times. However, some reviews indicate concerns regarding staffing levels and response times, particularly for residents needing assistance.
Who They Serve
Windsor Calallen serves a diverse population, including individuals requiring rehabilitation services, hospice care, and those with memory care needs. Families seeking a supportive environment for their loved ones can find a range of options to meet various care requirements.
Levels of Care
The facility offers multiple levels of care, including skilled nursing, rehabilitation, and hospice services. Residents can transition smoothly between these levels as their needs change, with the support of an in-house therapy team that fosters continuity of care.
Dining & Activities
While Windsor Calallen features a dining program, some families have expressed dissatisfaction with the quality and temperature of the meals provided. Despite this, the facility offers various activities designed to engage residents and promote social interaction, contributing to a supportive community atmosphere.
What Families Say
Reviews from families highlight both positive experiences and significant concerns. Many appreciate the compassionate care provided by certain staff members, particularly during transitions to hospice care. However, there are alarming reports regarding inadequate attention to residents’ needs, leading to distressing situations. Families have noted issues with food quality and staff availability, which have impacted their overall satisfaction with the facility.
Room for Improvement
Several reviews indicate areas where Windsor Calallen could enhance its services, particularly in staffing levels and food quality. Concerns about response times for assistance and the overall attentiveness of staff have been raised, suggesting that improvements could be made to better support residents’ needs.
Summary
Windsor Calallen in Corpus Christi, Texas, offers a range of services aimed at providing compassionate care to its residents. While many families have had positive experiences with the staff and the facility’s focus on rehabilitation and hospice care, there are notable concerns regarding staffing levels and food quality that potential residents and their families should consider.
