Overview
Corpus Christi Home Care, located in Corpus Christi, Texas, offers home health care services to individuals in need. However, multiple reviews indicate significant concerns regarding the quality of care and communication provided by the agency.
Services & Support
The agency provides various home health care services, including wound care and general health monitoring. Unfortunately, some families have reported dissatisfaction with the delivery of these services. For instance, one family noted that their loved one did not receive timely wound care, with no visits made for an entire week.
Care Approach & Staff
Reviews suggest that the staff’s professionalism and communication skills may not meet expectations. Some clients described experiences with unprofessional behavior and a lack of thoroughness in care, stating that visits often involved minimal interaction, such as merely taking vitals without providing substantial support or assistance.
What Families Say
Feedback from families has been largely negative, with several individuals expressing frustration over poor communication and inadequate care. One review highlighted a particularly distressing experience where a client was dropped as a patient due to a hurricane, leading to feelings of neglect during a critical time. Another reviewer mentioned a case manager’s lack of responsiveness, further compounding their dissatisfaction.
Room for Improvement
The agency appears to have significant room for improvement, especially in the areas of communication and the consistency of care. Families have indicated that better coordination and responsiveness from staff could enhance their overall experience.
Summary
Corpus Christi Home Care faces challenges related to service delivery and customer satisfaction based on client feedback. While they offer essential home health care services, the experiences shared by families suggest that potential clients may want to consider these concerns before making a decision.
