Overview
Fox Hollow Post Acute, located in Brownsville, Texas, offers compassionate 24/7 skilled nursing and personalized rehabilitation services in a warm, home-like environment. This 116-bed Medicare Certified facility focuses on creating individualized care plans to support recovery from surgery, illness, or injury. Residents benefit from a range of services including physical, occupational, and speech therapy, as well as pain and wound management.
Services & Support
Fox Hollow provides a comprehensive array of services designed to meet the diverse needs of its residents. These include skilled nursing care, rehabilitation, hospice, and respite care. The facility also emphasizes restorative nursing and offers specialized care for respiratory issues and diabetes management. Residents can enjoy a variety of social and recreational activities to enhance their overall well-being.
Care Approach & Staff
The dedicated team at Fox Hollow is noted for their compassionate care. Many reviews highlight the staff’s commitment to treating residents with kindness and respect. However, some feedback indicates that staff training and communication could be improved, with concerns about the adequacy of staffing levels to meet resident needs effectively.
Living Options & Amenities
Residents at Fox Hollow can choose from private and semi-private rooms, designed to provide comfort and privacy. The facility promotes a home-like atmosphere, encouraging residents to bring personal items to make their stay more enjoyable. Dining options are restaurant-style, allowing for a pleasant mealtime experience.
What Families Say
Reviews reflect a mixed experience at Fox Hollow. While many families express gratitude for the compassionate care provided, especially during critical times, others have voiced concerns regarding attentiveness and staff training. Positive comments often mention the thoroughness of therapy services and the genuine care shown by many staff members, which has left a lasting impact on families.
Room for Improvement
Several reviews point to issues such as understaffing, communication gaps, and the need for additional training for some staff members. Families have noted delays in responses to call lights and concerns about medication management, suggesting that improvements in these areas could enhance the overall care experience.
Summary
Fox Hollow Post Acute is a skilled nursing facility that strives to provide compassionate care and personalized rehabilitation services in Brownsville, Texas. While many families appreciate the dedication of the staff and the quality of therapy provided, there are notable areas for improvement, particularly in staffing and communication. Families considering Fox Hollow are encouraged to weigh both the positive testimonials and the constructive feedback to make an informed decision.
