Overview
Montebello Home Care, located in Beaumont, Texas, is a locally founded and operated home care provider known for its deep family roots in the southeast Texas communities it serves. Since its establishment in 2013, Montebello Home Care has built a reputation as a trusted partner for older adults and their families, earning an A+ rating from the Better Business Bureau and recognition as a Home Care Pulse Certified Leader in Excellence.
Services & Support
Montebello Home Care offers a range of home health care services designed to meet the unique needs of each client. The agency is committed to providing high-quality care and has a team of dedicated professionals who focus on building meaningful relationships with clients. Families have noted that the staff takes the time to understand specific needs, ensuring that caregivers are well-matched and provide personalized support.
Care Approach & Staff
The staff at Montebello Home Care is frequently described as compassionate and professional. Caregivers are recognized for their commitment to quality care, and many families have expressed appreciation for the genuine concern shown by the team. The leadership is also highlighted for its hands-on approach and dedication to employee development, fostering a supportive environment for both staff and clients.
Who They Serve
Montebello Home Care primarily serves older adults and individuals needing assistance with daily activities. The agency is noted for its expertise in caring for clients with specific conditions, such as Alzheimer’s disease, providing specialized support that enhances the quality of life for both clients and their families.
Scheduling & Availability
Families have praised the scheduling supervisor for her responsiveness and willingness to accommodate client needs. The team works diligently to ensure that caregivers are available when needed, demonstrating a commitment to flexibility and support for both clients and staff.
What Families Say
Families consistently express high satisfaction with Montebello Home Care. Many reviews highlight the compassionate nature of the caregivers and the professionalism of the office staff. Clients report feeling secure and well-cared for, with several mentioning the peace of mind that comes from knowing their loved ones are in capable hands. The emphasis on communication and support is frequently noted as a key strength of the agency.
Room for Improvement
While the majority of feedback is positive, some families have expressed a desire for even more personalized communication regarding care updates. Addressing this could enhance the already strong relationships between staff and clients.
Summary
Montebello Home Care stands out as a leading home care provider in Beaumont, Texas, known for its compassionate care and dedicated staff. With a focus on building relationships and understanding individual needs, they have earned the trust of families throughout the community. Their commitment to quality and the well-being of clients makes them a highly recommended choice for home health care services.
