Overview
Serenity Assisted Care Living, located in Beaumont, Texas, offers assisted living services for seniors who are unable to live independently. The facility is designed to provide a relaxed, safe, and supportive environment for its residents. Serenity emphasizes a socially-oriented atmosphere, encouraging participation in various activities to keep residents engaged and stimulated.
Services & Support
The assisted living services at Serenity are tailored to meet the unique needs of each resident. The facility features an activity coordinator who organizes regular celebrations, group exercises, and games, ensuring that residents have ample opportunities for social interaction and mental stimulation. The staff is committed to providing attentive care, with a registered nurse leading the team to oversee health-related needs.
Care Approach & Staff
Residents and their families often express high regard for the staff at Serenity. Many reviews highlight the genuine care and respect that staff members show towards residents, treating them as family. The facility is noted for its cleanliness and well-coordinated staff communication, which contributes to a positive living experience. However, there are also concerns raised about staff behavior in certain instances, indicating a need for consistent quality in care.
Who They Serve
Serenity Assisted Care Living primarily serves seniors who require assistance with daily living activities. Families appreciate the facility’s focus on creating a nurturing environment where their loved ones can thrive. Reviews reflect a mixed experience, with many families expressing gratitude for the care provided, while others have reported issues that have caused distress.
Living Options & Amenities
The facility is designed to be welcoming and comfortable, with an emphasis on cleanliness and a pleasant atmosphere. Residents can expect a supportive community that promotes social interaction and engagement through various activities.
What Families Say
Families highlight the outstanding care provided at Serenity, with many noting the staff’s dedication and the facility’s clean and well-maintained environment. Positive experiences include residents feeling at home and receiving timely medical attention. However, some reviews indicate serious concerns regarding staff interactions and communication with families, suggesting that experiences may vary widely.
Room for Improvement
While many families express satisfaction with the care their loved ones receive, there are notable concerns regarding certain staff behaviors and communication issues. Instances of neglect and poor treatment have been mentioned, indicating that improvements in these areas could enhance the overall experience for residents and their families.
Summary
Serenity Assisted Care Living in Beaumont, Texas, provides a supportive environment for seniors requiring assistance. While many families commend the facility for its attentive staff and clean surroundings, there are also significant concerns regarding staff interactions and some aspects of care. Families considering Serenity should weigh both the positive testimonials and the reported issues to make an informed decision for their loved ones.
