Overview
Avir at Abilene, located in Abilene, Texas, specializes in recovery services that bridge the gap between hospital and home. The community offers short-term, long-term, and respite care services, focusing on compassionate rehabilitative care delivered by an in-house therapy team. The goal is to help patients return to their highest level of activity and independence in a welcoming, home-like environment.
Services & Support
Avir at Abilene provides a range of services including skilled nursing, rehabilitation, hospice, memory care, and respite care. These services are designed to support residents in various stages of care, ensuring that their individual needs are met in a supportive environment.
Care Approach & Staff
The staff at Avir at Abilene has received mixed reviews. While some families have praised the staff for their kindness, professionalism, and dedication, others have raised concerns about the level of care provided. Positive comments highlight the friendly interactions and the efforts made by staff to create a welcoming atmosphere. However, multiple reviews indicate issues with responsiveness, cleanliness, and overall patient care.
Living Options & Amenities
The facility is described as visually appealing, with clean and well-maintained spaces. However, there have been reports regarding the cleanliness of resident rooms and common areas, with some families noting that housekeeping standards need improvement. Despite the pleasant appearance, concerns about the condition of beds and the overall hygiene of residents have been expressed.
What Families Say
Feedback from families varies significantly. Some express gratitude for the care their loved ones receive, noting the compassionate environment and engaging activities. Others, however, have voiced serious concerns about the treatment of residents, citing issues such as unaddressed hygiene needs, slow response times to call lights, and a lack of proper care. Instances of poor management and inadequate staffing have been highlighted, leading to a challenging experience for some residents and their families.
Room for Improvement
Several reviews indicate that there are significant areas for improvement at Avir at Abilene, particularly regarding housekeeping and staff responsiveness. Families have expressed disappointment over the cleanliness of the facility and the quality of care, particularly in relation to personal hygiene and timely assistance. Addressing these concerns could enhance the overall experience for residents and their families.
