Overview
West Texas Rehab’s Hospice of the Big Country, located in Abilene, Texas, has been dedicated to providing compassionate end-of-life care since its inception in 1992. As part of the West Texas Rehabilitation Center, this hospice service has a strong commitment to supporting terminally ill patients and their families across the Big Country and surrounding areas. The organization prides itself on its team of trained professionals and volunteers who specialize in meeting the unique needs of patients facing serious health challenges.
Services & Support
The hospice offers a range of services designed to ensure comfort and dignity for patients and their families. This includes pain management, emotional and spiritual support, and bereavement services, which are available to all, regardless of whether they are currently under hospice care. The team comprises physicians, nurses, nurse aides, chaplains, grief counselors, and social workers, all working collaboratively to provide comprehensive care.
Care Approach & Staff
The staff at Hospice of the Big Country is noted for their compassion and dedication. Families have expressed appreciation for the promptness and attentiveness of the nursing staff, who respond quickly to any concerns. The care approach emphasizes not only the physical needs of patients but also their emotional and spiritual well-being, ensuring that both patients and their families feel supported during this challenging time.
Who They Serve
Hospice of the Big Country serves individuals of all ages facing terminal illnesses, providing care tailored to their specific needs. The organization has expanded its reach over the years, ensuring that residents in the Big Country and the 11 surrounding counties have access to necessary hospice services.
Living Options & Amenities
The hospice offers both inpatient and outpatient care options. For those who prefer to remain at home, the outpatient program delivers compassionate care in familiar surroundings, which promotes independence. For patients requiring more intensive support, the inpatient unit provides specialized care in a homelike environment, featuring patient/family suites and facilities designed for comfort.
What Families Say
Families have shared overwhelmingly positive experiences with Hospice of the Big Country, highlighting the organization’s compassionate care and the professionalism of the staff. Many express gratitude for the support provided not only to the patients but also to their families during difficult times. The organization is frequently praised for its ability to create a peaceful and supportive atmosphere, allowing families to focus on their loved ones without added stress.
Room for Improvement
While many families have had positive experiences, there are occasional concerns regarding specific interactions with staff. Some feedback indicates that there may be inconsistencies in the approach to care, particularly regarding communication and the handling of patient wishes. It is essential for families to feel empowered and supported in their decisions regarding care.
Summary
In summary, West Texas Rehab’s Hospice of the Big Country is a dedicated provider of hospice care in Abilene, Texas, known for its compassionate approach and strong support network for patients and families. The organization’s commitment to quality care and emotional support makes it a valuable resource for those navigating end-of-life challenges.
