Overview
CDE Onsite Senior Services, located in Tazewell, Tennessee, provides home health care services. However, the company has received significant criticism regarding its operational practices, particularly concerning payroll and communication with both employees and clients.
Services & Support
While specific services offered by CDE Onsite Senior Services are not detailed in the reviews, it is evident that the company is involved in providing caregiving support for individuals, including those with specific health needs such as diabetes and mobility challenges.
Care Approach & Staff
The reviews indicate that the staff at CDE Onsite Senior Services have faced challenges, particularly in communication and responsiveness. Caregivers have reported issues with not being paid on time, as well as difficulties in reaching management for support. This has led to frustration among employees who feel unsupported in their roles.
Who They Serve
CDE Onsite Senior Services serves clients who require home health care, including seniors and individuals with health conditions that necessitate regular caregiving. However, there are concerns about the quality of care provided, especially when caregivers fail to show up or communicate effectively with clients and their families.
Room for Improvement
Multiple reviews highlight significant concerns regarding the company’s payroll practices, with many caregivers reporting late or incorrect payments. There is also a noted lack of communication from management, which has resulted in caregivers feeling undervalued and frustrated. Families have expressed worry about the care their loved ones receive, particularly when caregivers do not arrive as scheduled.
What Families Say
Feedback from families indicates a strong dissatisfaction with CDE Onsite Senior Services. Many have described their experience as disappointing, citing issues such as caregivers not showing up and a lack of communication from the company. One reviewer mentioned the dire situation of their diabetic father not receiving timely care, which raises concerns about the reliability of the service.
Summary
In summary, CDE Onsite Senior Services in Tazewell, Tennessee, faces significant challenges related to payroll and communication. While the company provides home health care services, the negative experiences shared by both caregivers and families raise concerns about the quality and reliability of care. Families considering this provider may want to weigh these factors carefully.