Overview
Life Care Center of Ooltewah, located in Ooltewah, Tennessee, offers skilled nursing and rehabilitation services in a welcoming environment. Recognized as one of U.S. News & World Report’s Best Nursing Homes for 2025, this facility aims to provide compassionate care to its residents. With a focus on individualized care plans, the center seeks to create a supportive atmosphere for recovery and rehabilitation.
Services & Support
The center provides a range of services, including skilled nursing, rehabilitation, and memory care. Their in-house team of therapists and nurses collaborates to develop personalized care plans that address the specific needs and goals of each resident. The facility aims to maintain a high standard of care while ensuring that residents feel comfortable and supported throughout their stay.
Care Approach & Staff
Reviews highlight the friendly and helpful nature of the staff at Life Care Center of Ooltewah. Many families noted the kindness and patience exhibited by the nursing team, particularly when interacting with elderly residents. However, concerns were raised regarding the staffing levels, especially during overnight hours, where some families reported that call lights went unanswered for extended periods, leading to inadequate care for patients.
Who They Serve
Life Care Center of Ooltewah serves a diverse population, including individuals recovering from surgery, those in need of long-term care, and residents requiring memory care. The facility is designed to accommodate both short-term rehabilitation and long-term residency, ensuring that all patients receive the necessary support tailored to their unique situations.
Levels of Care
The facility offers various levels of care, including skilled nursing and rehabilitation services available 24 hours a day. Residents can expect a focus on recovery, with specialized therapies designed to aid in their rehabilitation journey. However, families have expressed concerns about the staff-to-patient ratio, particularly during night shifts, which may impact the quality of care.
Dining & Activities
Dining options at Life Care Center of Ooltewah have received positive feedback, with residents enjoying meals that are described as appealing. Additionally, the facility features an ice cream parlor, which is a highlight for many residents and adds a touch of enjoyment to their daily routine.
What Families Say
Feedback from families is mixed. Many appreciate the clean and friendly environment, noting the helpfulness of the staff during visits. However, there are significant concerns regarding staffing levels and patient care, particularly at night, where some families reported instances of neglect and inadequate attention to their loved ones’ needs.
Room for Improvement
While many aspects of Life Care Center of Ooltewah are praised, there are clear areas for improvement. Families have expressed concerns about the adequacy of staffing, particularly during overnight hours, which can lead to delays in care and attention for residents. Ensuring that staff levels are appropriate to meet the needs of all patients is crucial for enhancing the overall care experience.
Summary
Life Care Center of Ooltewah provides a range of skilled nursing and rehabilitation services in a supportive environment. While the facility is praised for its friendly staff and appealing dining options, concerns about staffing levels during night shifts highlight the need for improvement in patient care. Families seeking a facility for loved ones should weigh both the positive attributes and the challenges noted in reviews when considering this option.