Overview
Life Care Center of Old Hickory Village, located in Old Hickory, Tennessee, is a skilled nursing and rehabilitation facility that offers both inpatient and outpatient services. The center emphasizes individualized care plans tailored to the specific needs and goals of each resident. Established in a modern facility completed in 2012, it features a homelike environment and resort-like amenities, providing a comfortable setting for recovery.
Services & Support
The facility provides a range of services, including skilled nursing care and rehabilitation. The in-house team of therapists and nurses works collaboratively to create personalized care plans. Advanced therapy equipment, such as the AlterG® Anti-Gravity Treadmill® and Biodex Balance System™ SD, is available to support residents in their rehabilitation journey.
Care Approach & Staff
While many reviews highlight the kindness and compassion of certain staff members, particularly in therapy and housekeeping, there are also concerns regarding the responsiveness of nursing staff to pain management requests. Some residents have experienced delays in receiving necessary medications, leading to discomfort. However, the therapy staff is generally praised for their attentiveness and support during rehabilitation.
Who They Serve
Life Care Center of Old Hickory Village serves individuals in need of skilled nursing and rehabilitation services. The facility caters to a diverse population, including those recovering from surgeries or medical conditions that require ongoing support and therapy.
Living Options & Amenities
The facility is designed to provide a comfortable living environment, featuring clean and well-maintained spaces. Residents have access to beautiful courtyards with water features and recreational areas, including a putting green. The facility’s layout promotes a homelike atmosphere, which many visitors find inviting.
Dining & Activities
Dining options are available on-site, with meals that have received mixed reviews regarding quality. While some visitors noted that food could be improved, others appreciated the availability of guest trays and snacks provided by the dietary staff. Activity services incorporate games and exercises aimed at enhancing muscle memory and promoting engagement among residents.
What Families Say
Family feedback reflects a mix of experiences. Many appreciate the facility’s cleanliness and the friendly demeanor of staff. However, there are significant concerns regarding communication and the adequacy of staff to meet patient needs, particularly during busy periods. Instances of neglect and delayed responses to urgent requests have been reported, highlighting areas for improvement in patient care.
Room for Improvement
Several reviews indicate that staffing levels may not be adequate to ensure timely care for all residents, with some nurses responsible for a high number of patients. Additionally, communication with families has been criticized, particularly regarding urgent health concerns and room accommodations upon admission.
Summary
Life Care Center of Old Hickory Village offers skilled nursing and rehabilitation services in a clean and well-equipped environment. While the facility has many strengths, including a dedicated therapy team and pleasant amenities, there are notable concerns regarding staff responsiveness and communication. Families considering this facility should weigh these factors carefully to ensure it meets their loved one’s needs.