Overview
StoryPoint Chattanooga, located in Mountain Creek, Tennessee, is a senior living community that offers both assisted living and memory care services. The facility aims to create a welcoming environment where residents feel a sense of belonging and community. Staff members are dedicated to making each day special for the residents, who are treated as part of the family.
Services & Support
StoryPoint Chattanooga provides a range of services tailored to meet the unique needs of its residents. The community specializes in assisted living and memory care, ensuring that individuals receive the appropriate level of support. Family members have noted the attentive and compassionate care provided by the staff, which includes assistance with daily activities and personal care.
Care Approach & Staff
The care approach at StoryPoint emphasizes the importance of personal connections between staff and residents. Families have praised the staff for their kindness and genuine interest in the well-being of the residents. The executive director and wellness director have been highlighted for their roles in fostering a positive environment. Staff members are described as friendly and helpful, contributing to a sense of community within the facility.
Dining & Activities
Dining and activities are integral parts of life at StoryPoint Chattanooga. The culinary team, led by a dedicated chef, has received commendations for providing high-quality meals, although some recent feedback indicates a decline in food quality. Residents can enjoy a variety of activities designed to engage and entertain, with staff actively organizing events and outings to enhance the community experience.
What Families Say
Feedback from families varies, with many expressing gratitude for the care their loved ones receive. Positive remarks highlight the friendly staff, clean environment, and the feeling of being part of a second family. However, some concerns have been raised regarding the management and food quality, indicating areas where improvements may be needed. Overall, many families feel a sense of peace knowing their loved ones are in a caring environment.
Room for Improvement
There have been reports of declining food quality and management issues, with some families expressing dissatisfaction with how concerns are addressed. These points suggest that while there are many positive aspects of the community, there are also areas that require attention to enhance the overall resident experience.
Summary
StoryPoint Chattanooga is a senior living community that focuses on creating a supportive and engaging environment for its residents. With a variety of services including assisted living and memory care, the facility aims to make each resident feel valued and cared for. While many families appreciate the dedicated staff and community atmosphere, attention to food quality and management practices could enhance the overall experience for residents and their families.