Overview
Compassus, located in Memphis, Tennessee, provides compassionate hospice care tailored to meet the unique needs of patients and their families. Their approach emphasizes comfort, safety, and quality of life, ensuring that individuals receive personalized support during their end-of-life journey. With a commitment to listening to families, Compassus aims to create meaningful experiences and alleviate suffering through dedicated care.
Services & Support
Compassus offers a range of services designed to support patients and their families during challenging times. Their hospice care is available 24/7, with a focus on managing pain and other symptoms effectively. The team includes nurses, certified nursing assistants (CNAs), and social workers who collaborate to provide comprehensive support. Families can expect timely responses and a coordinated approach to care, ensuring that both emotional and practical needs are addressed.
Care Approach & Staff
The care approach at Compassus is characterized by compassion and empathy. Families have praised the nurses and aides for their dedication and the genuine care they provide. Reviewers have noted the outstanding support from the staff, highlighting the importance of their presence during critical moments. This commitment to quality care not only benefits patients but also offers peace of mind to families.
Who They Serve
Compassus serves individuals in need of hospice care, focusing on those facing terminal illnesses. The team is dedicated to providing support not only to patients but also to their families, recognizing the emotional challenges that accompany end-of-life care. Their services extend to various settings, including personal residences, nursing homes, and assisted living facilities.
Levels of Care
The hospice care provided by Compassus encompasses multiple levels of care, ensuring that patients receive the appropriate support based on their individual needs. This includes managing symptoms and providing emotional and spiritual support, which are essential components of the hospice philosophy.
Location & Access
Compassus is based in Memphis, Tennessee, and serves the surrounding communities, including areas such as Covington and Somerville. Their physical office operates Monday through Friday, facilitating access to care and support for families in the region.
Insurance & Coverage
Compassus hospice services are covered by Medicare, which includes nursing services, medications, and necessary supplies. This coverage allows families to focus on care without the added concern of financial burdens during a difficult time.
What Families Say
Families have expressed gratitude for the care provided by Compassus, with many highlighting the compassion and professionalism of the staff. Positive experiences have been shared regarding the support received during the final days of loved ones, emphasizing the dedication of the team in providing comfort and dignity. However, some reviews indicated variability in care quality, suggesting that experiences may differ based on individual circumstances and staff members involved.
Room for Improvement
While many families have praised the care received, there have been mentions of inconsistent experiences, with some noting that not all staff members met their expectations for care. Continuous training and attention to quality assurance may help enhance the overall experience for families seeking hospice care.
Summary
In summary, Compassus in Memphis, Tennessee, is committed to delivering compassionate hospice care that prioritizes comfort and dignity. With a dedicated team and a focus on personalized support, they strive to enhance the quality of life for patients and their families during challenging times. Families can expect a caring environment that addresses both medical and emotional needs, making Compassus a trusted choice for hospice services.
