Overview
Turning Point Home Health, Inc, located in Memphis, Tennessee, provides non-medical healthcare services for seniors and adults. They focus on assisting clients with daily living activities, such as bathing and toileting, and offer companionship for those in need.
Services & Support
Turning Point Home Health offers a variety of services tailored to meet the needs of their clients. Their Personal Care Visits provide assistance with activities of daily living, including bathing and transfers. They also accompany clients to medical appointments, ensuring they receive the care and support they require. Additionally, the agency provides In-Home Respite care, allowing family caregivers a chance to rest while ensuring their loved ones are cared for in their own homes.
Care Approach & Staff
The staff at Turning Point Home Health is described by some families as professional and caring. They strive to prioritize the needs of their clients, with some reviews highlighting the involvement of management in ensuring quality service. However, experiences have varied, with some clients expressing concerns about the inconsistency in the level of care provided by different caregivers.
Who They Serve
Turning Point Home Health serves adults with physical, mental, and intellectual disabilities. They cater to clients enrolled in various insurance programs, including Medicaid and private pay options.
What Families Say
Reviews of Turning Point Home Health are mixed. Some families express gratitude for the support and companionship provided to their loved ones, noting that the agency was a blessing during difficult times. Conversely, other clients have reported dissatisfaction with the professionalism of the service, indicating that their experiences were not as positive. Families have emphasized the importance of researching and asking questions before selecting a home health care provider.
Room for Improvement
While many families appreciate the compassionate care provided by some staff, there have been reports of unprofessional behavior from certain caregivers. This inconsistency in service quality suggests an area where the agency could focus on improvement to enhance the overall client experience.
Summary
Turning Point Home Health, Inc offers essential non-medical care services in Memphis, Tennessee, with a focus on supporting seniors and adults in their daily activities. While many families have expressed appreciation for the compassionate care their loved ones received, others have raised concerns about the professionalism of certain staff members. Overall, families are encouraged to conduct thorough research when selecting a home health care provider.
