Overview
Maxim Healthcare Memphis, TN Regional Office, located in Memphis, Tennessee, has been providing home healthcare services for over 35 years. The organization focuses on enhancing the quality of life for individuals with chronic and acute conditions through a variety of services, including private duty nursing and personal care. Their mission is to empower clients to live with dignity and independence.
Services & Support
Maxim Healthcare offers a range of home healthcare services tailored to meet the needs of individuals and families. Their clinical staff is dedicated to providing compassionate care, with a focus on both physical and behavioral health. Families can reach out to the Memphis team for personalized support and to learn more about the specific services available.
Care Approach & Staff
The staff at Maxim Healthcare is noted for their dedication and kindness towards patients. Many caregivers express satisfaction with their roles and the support they receive from the office staff. However, communication has been highlighted as a significant area needing improvement, with several reviews mentioning challenges in reaching recruiters and receiving timely responses.
Who They Serve
Maxim Healthcare serves a diverse population, including individuals with chronic and acute health conditions. The organization aims to provide quality care that meets the unique needs of each client, ensuring they receive the support necessary to maintain their independence.
Room for Improvement
Several reviews indicate that communication within the organization could be more efficient. Families have expressed frustration with the response times from recruiters and the difficulty in reaching staff for questions or concerns. Additionally, some caregivers have noted that the pay does not reflect their experience and commitment, which could impact staff retention and satisfaction.
What Families Say
Feedback from families and caregivers varies. While many appreciate the supportive environment and the quality of care provided, others express dissatisfaction with the organization’s communication and response times. Some families have had positive experiences with specific staff members, while others have reported issues with nurse conduct, emphasizing the need for consistent quality in caregiver assignments.
Summary
Overall, Maxim Healthcare Memphis, TN Regional Office is a long-established provider of home healthcare services that strives to enhance the quality of life for its clients. While the organization is praised for its compassionate staff and supportive care, there are notable areas for improvement, particularly in communication and pay. Families considering this provider may want to weigh these factors alongside the positive experiences shared by many caregivers.
