Overview
HomeChoice Health Services, located in Memphis, Tennessee, offers compassionate home health care tailored to the individual needs of patients. The organization emphasizes quality service and aims to build personal connections with those they serve, ensuring a supportive environment for their clients.
Services & Support
HomeChoice Health Services specializes in providing home health care, including physical therapy. Their approach is to understand the unique needs of each patient and customize care plans accordingly. Families have noted that the therapists are generally described as kind and timely, contributing positively to the care experience.
Care Approach & Staff
The staff at HomeChoice Health Services is often recognized for their professionalism and compassionate demeanor. One therapist, in particular, received multiple commendations for his engaging personality and effective therapy sessions. Clients have expressed appreciation for the therapist’s ability to motivate and connect with their loved ones, creating a positive atmosphere during therapy.
Who They Serve
HomeChoice Health Services primarily serves individuals requiring home health care, including those needing physical therapy. Families have shared experiences of the staff working diligently to support their loved ones, particularly in improving their mobility and overall well-being.
Room for Improvement
While many families have had positive experiences, some have expressed concerns regarding communication and customer service. Instances were noted where the company did not promptly address scheduling issues or provide adequate support regarding insurance coverage. These experiences highlight a potential area for improvement in responsiveness and coordination of care.
Summary
HomeChoice Health Services in Memphis, Tennessee, provides personalized home health care with a focus on building relationships with patients. The staff, particularly the therapists, are frequently praised for their caring approach and dedication to patient improvement. However, there are noted concerns regarding communication and customer service that the organization may need to address to enhance the overall experience for families.
