Overview
St. Peter Manor Senior Living, located in Memphis, Tennessee, is a senior living community that offers various amenities and services designed to enhance the quality of life for its residents. While the staff is often praised for their compassion and dedication, there are significant concerns regarding the overall condition of the facility, particularly in terms of cleanliness and maintenance.
Services & Support
St. Peter Manor provides a range of services, including assisted living support, transportation to local stores twice a week, and access to food donations and food banks. The community features a vibrant activity center with a full calendar of events, aimed at keeping residents engaged and active. However, some reviews highlight issues with building maintenance, which detracts from the overall living experience.
Care Approach & Staff
The staff at St. Peter Manor, including the management team, is frequently noted for their commitment to resident care. They strive to create a supportive environment where residents feel valued. Service coordinators are described as attentive and genuinely interested in the well-being of residents. Despite these positive aspects, concerns about the facility’s upkeep overshadow the staff’s efforts.
Living Options & Amenities
Residents at St. Peter Manor have access to various amenities, including a game room, fitness room, library, and a chapel for spiritual reflection. The community is secured with ID card entry and features 24/7 armed security. However, reviews point out significant issues with cleanliness, particularly in shared spaces and trash management, which can impact residents’ comfort and health.
Room for Improvement
Multiple reviews indicate a pressing need for improvement in the facility’s maintenance and cleanliness. Issues such as neglected trash areas, old carpets, and pest problems have been highlighted. Residents have expressed concerns about the building’s overall condition, suggesting that ongoing maintenance and thorough inspections are essential to ensure a safe and pleasant living environment.
What Families Say
Feedback from families is mixed. While some residents appreciate the supportive community and the staff’s efforts, many families express deep concern over the facility’s cleanliness and overall condition. Reports of pest issues and inadequate maintenance have led to calls for better management and increased attention to the residents’ living conditions.
Summary
St. Peter Manor Senior Living offers a compassionate staff and a variety of engaging activities for its residents. However, significant concerns regarding cleanliness and facility maintenance must be addressed to enhance the living experience. Families considering this community should weigh the positive aspects of staff support against the challenges highlighted in reviews.
