Overview
CenterWell Home Health, located in Lebanon, Tennessee, offers personalized home healthcare services designed to help clients manage chronic conditions or recover from illness, injury, surgery, or hospitalization. The organization’s approach emphasizes understanding each client’s unique needs and goals, ensuring that care is centered around their individual circumstances.
Services & Support
CenterWell Home Health provides a range of services, including skilled nursing care and various forms of therapy, such as occupational and physical therapy. Clients have reported positive experiences with the therapists, noting their professionalism and the effective communication throughout the care process. The staff is dedicated to helping clients regain independence and confidence through tailored exercise and rehabilitation programs.
Care Approach & Staff
The staff at CenterWell Home Health is frequently described as kind, professional, and attentive. Reviewers have highlighted the compassionate nature of the therapists and nurses, who are committed to working closely with clients to meet their health goals. Communication is a strong point, with many families appreciating the regular updates and discussions about care plans. The team is noted for their ability to create a supportive environment, making therapy sessions both enjoyable and beneficial.
Who They Serve
CenterWell Home Health serves a diverse clientele, including individuals recovering from surgery, those managing chronic health issues, and patients needing rehabilitation services. The care provided is designed to cater to the specific needs of each client, ensuring that they receive appropriate support throughout their recovery journey.
Room for Improvement
While many reviews are positive, there are mentions of inconsistencies in the quality of care, particularly regarding communication and professionalism in certain situations. Some families expressed concerns about the treatment of their loved ones and the responsiveness of the staff in challenging circumstances. This feedback suggests that there may be room for improvement in maintaining a consistently high standard of care across all interactions.
Summary
Overall, CenterWell Home Health in Lebanon, Tennessee, is recognized for its compassionate and professional staff, who are dedicated to delivering personalized care. The organization is well-regarded for its effective communication and supportive approach, making it a viable option for families seeking home health services. However, potential clients may want to consider the mixed feedback regarding certain care experiences when evaluating their options.
