Overview
Shannondale of Knoxville, located in Knoxville, Tennessee, is a not-for-profit, faith-based continuing care retirement community. The facility is designed to provide a customizable senior living experience, offering various options from independent to assisted living. Residents can enjoy maintenance-free living, engaging activities, and delicious dining, all within a supportive environment.
Services & Support
Shannondale of Knoxville offers a range of services tailored to meet the needs of its residents. The community provides spacious floor plans, including studio, one-bedroom, and two-bedroom apartment homes, ensuring that residents have comfortable living spaces. The facility emphasizes a balanced retirement lifestyle, promoting physical, spiritual, and social engagement among its residents.
Care Approach & Staff
The care approach at Shannondale is centered on creating an enriching lifestyle for residents. While many reviews highlight the friendly and helpful nature of the staff, there are mixed sentiments regarding staff interactions. Some families have expressed concerns about communication and responsiveness, particularly in critical situations regarding care.
Who They Serve
Shannondale of Knoxville serves a diverse group of seniors seeking a vibrant community where they can thrive. The facility caters to individuals looking for independent living as well as those requiring assisted living services. Families appreciate the supportive environment, noting that their loved ones are well cared for.
Location & Access
Conveniently situated in West Knoxville, Shannondale is close to various amenities including the West Town Mall and Turkey Creek shopping center. The community is easily accessible via I-40 and is just minutes away from dining options, scenic greenways, McGhee Tyson Airport, and the Great Smoky Mountains, providing residents with a variety of experiences.
Dining & Activities
Dining at Shannondale of Knoxville is described as delicious, contributing to the overall enjoyable living experience. The community also offers engaging activities that promote social interaction and physical well-being, allowing residents to connect with others and maintain an active lifestyle.
What Families Say
Families have shared positive sentiments about the beautiful environment and the overall care provided at Shannondale. Many express peace of mind knowing their loved ones are well taken care of. However, there are some reports of rudeness from staff, which has raised concerns for a few families, particularly in instances where timely communication is critical.
Room for Improvement
While many residents and families have praised the facility and staff, some reviews indicate areas for improvement, particularly regarding staff communication and responsiveness during critical moments. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
In summary, Shannondale of Knoxville offers a comprehensive range of living options and services for seniors in a welcoming community. With a focus on maintaining an enriching lifestyle, the facility provides various amenities and activities, although some families have noted the need for improved staff communication. Overall, Shannondale aims to create a supportive environment for its residents in Knoxville, Tennessee.
