Overview
NHC Healthcare, located in Knoxville, Tennessee, is a 166-bed post-acute skilled nursing health care center offering 24-hour care. The facility specializes in providing skilled nursing services for individuals recovering from various medical conditions, including strokes, joint replacement surgeries, cardiac procedures, and serious illnesses. NHC Healthcare aims to deliver compassionate and personalized care to support each resident’s recovery journey.
Services & Support
NHC Healthcare provides a comprehensive range of services, including skilled nursing, rehabilitation, hospice care, and respite care. The facility is designed to offer expert medical support, ensuring residents receive the necessary attention and care around the clock. The nursing team is available 24/7, focusing on promoting comfort and well-being while guiding residents through their recovery processes.
Care Approach & Staff
The staff at NHC Healthcare is dedicated to delivering personalized care tailored to the unique health needs of each resident. They emphasize respect for privacy, dignity, and confidentiality, striving to build trust through their actions. The facility is noted for its compassionate approach, with a commitment to providing a supportive environment that encourages recovery and independence.
Who They Serve
NHC Healthcare primarily serves individuals in need of skilled nursing care, including those transitioning from hospital stays or requiring specialized treatment. The facility caters to both short-term rehabilitation patients and those needing long-term care, ensuring a broad spectrum of support for various health conditions.
Living Options & Amenities
The facility offers a spacious campus designed to provide a comfortable living environment for residents. NHC Healthcare emphasizes a supportive atmosphere, focusing on the well-being of each individual. While specific amenities are not detailed, the commitment to personalized experiences suggests a focus on enhancing the quality of life for residents.
What Families Say
Reviews from families highlight a mix of experiences at NHC Healthcare. Some praise the compassionate care provided, noting that staff members are attentive and help residents maintain comfort and cleanliness. However, there are concerns regarding communication, as one review pointed out a significant lapse in informing a family member about a loved one’s passing. This feedback indicates areas for improvement in communication practices within the facility.
Room for Improvement
Several reviews indicate that communication could be enhanced, particularly in sensitive situations. Families expressed concerns about the lack of timely updates regarding their loved ones’ conditions, suggesting that improved communication practices could significantly benefit the overall experience.
Summary
NHC Healthcare in Knoxville, Tennessee, offers a range of skilled nursing and rehabilitation services in a supportive environment. With a commitment to compassionate care, the facility aims to meet the diverse needs of its residents. While many families appreciate the quality of care provided, there are opportunities for improvement in communication to enhance the overall experience for families and residents alike.
